Help Desk Specialist

5 days ago


Jackson, Mississippi, United States RICEFW Technologies Full time
Job Title: Help Desk Specialist

RICEFW Technologies is seeking a skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be the primary point of contact for our customers, providing technical support and assistance with a range of IT-related issues.

Key Responsibilities:
  • Provide technical support and assistance to customers via phone, email, and remote desktop
  • Troubleshoot and resolve hardware and software issues
  • Install and configure software and hardware
  • Manage and maintain Help Desk records
  • Collaborate with internal teams to resolve complex technical issues
Requirements:
  • 3+ years of experience in a help desk environment
  • Experience with O3NA Applications
  • Experience providing remote assistance using various platforms
  • Experience in desktop/laptop repair, troubleshooting, and software installation
  • Hardware implementation and deployment
  • Active Directory management

Why Join Our Team?

RICEFW Technologies is a dynamic and innovative company that values its employees and customers. As a Help Desk Specialist, you will have the opportunity to work with a talented team of professionals and contribute to the success of our organization.



  • Jackson, Mississippi, United States RICEFW Technologies Inc Full time

    Job Title: Help Desk Support SpecialistJob Summary: We are seeking a highly skilled Help Desk Support Specialist to join our team at RICEFW Technologies Inc. As a Help Desk Support Specialist, you will be responsible for providing technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.Key...

  • Help Desk Specialist

    3 weeks ago


    Jackson, Mississippi, United States Elegant Enterprise- Wide Solutions Inc Full time

    Job OpportunityWe are seeking a skilled Help Desk Technician to join our team at Elegant Enterprise-Wide Solutions Inc.Key Responsibilities:Provide technical support for Windows 10 and 11 operating systemsAssist with troubleshooting and resolving hardware and software issuesCollaborate with internal teams to ensure seamless IT service...


  • Jackson, Mississippi, United States InterSources Full time

    Job Title: Help Desk Support TechnicianLocation: Jackson, MSRate: CompetitiveJob DescriptionWe are seeking a skilled Help Desk Support Technician to join our team at InterSources Inc. As a Help Desk Support Technician, you will be the primary point of contact for our customers, providing technical support and assistance with various IT-related issues.Key...


  • Jackson, Mississippi, United States SageBeans RPO Full time

    Job Title: Help Desk TechnicianJob Summary:We are seeking a skilled Help Desk Technician to join our team at SageBeans RPO. As a Help Desk Technician, you will provide technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.Key Responsibilities:Respond to user inquiries and diagnose issues related to...


  • Jackson, Mississippi, United States InnovitUSA Full time

    Job DescriptionHelp Desk TechnicianJob SummaryInnovitUSA is seeking a skilled Help Desk Technician to provide technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.Key ResponsibilitiesRespond to user inquiries, diagnose issues, and offer solutions to users at the office or working...


  • Jackson, Mississippi, United States HexaQuEST Global, Inc. Full time

    Job Description:The Mississippi Department of Education is seeking a highly skilled Help Desk Support Technician to join their team. As a key member of the IT department, this individual will provide top-notch technical support to end-users, ensuring seamless access to the World-Class Data System.The ideal candidate will possess excellent communication...


  • Jackson, Mississippi, United States SageBeans RPO Full time

    Job Title: Help Desk TechnicianLocation: RemoteJob Type: ContractDescription:This Help Desk Technician will provide technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.The technician will troubleshoot problems related to network connectivity, system performance, software applications, and other...


  • Jackson, Mississippi, United States S R INTERNATIONAL INC Full time

    Job SummaryWe are seeking a highly skilled Help Desk Technician to join our team at S R INTERNATIONAL INC. As a Help Desk Technician, you will be responsible for providing technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.Key ResponsibilitiesRespond to user inquiries and diagnose issues related to...


  • Jackson, Mississippi, United States Parintec Full time

    Job SummaryWe are seeking a skilled Help Desk Technician to provide technical support and assistance to our end-users. The successful candidate will ensure the smooth operation of systems, software, and hardware, and will be responsible for troubleshooting problems related to network connectivity, system performance, software applications, and other...


  • Jackson, Mississippi, United States Hire IT People, Inc Full time

    Job SummaryWe are seeking a skilled Help Desk Technician to provide technical support and assistance to our end-users. The successful candidate will be responsible for troubleshooting issues, resolving problems, and ensuring the smooth operation of our systems, software, and hardware.Key ResponsibilitiesRespond to user inquiries and provide timely support...


  • Jackson, Mississippi, United States Lorven Technologies Full time

    Job Summary: Lorven Technologies is seeking a skilled Help Desk Support Technician to provide top-notch support to our customer base. As a key member of our team, you will be responsible for delivering exceptional IT support, both remotely and onsite. Key Responsibilities: • Provide all levels of support to our customers, including desktop/laptop repair...


  • Jackson, Mississippi, United States Information Resource group, Inc. Full time

    Job SummaryThis Help Desk Technician role is a critical position within our organization, responsible for providing top-notch technical support and assistance to end-users. The successful candidate will be responsible for troubleshooting issues, resolving problems, and ensuring the smooth operation of systems, software, and hardware.Key...


  • Jackson, Mississippi, United States Lorven Technologies Full time

    Job Summary: Lorven Technologies is seeking a skilled Help Desk Support Technician to join our team. As a key member of our IT support team, you will be responsible for providing top-notch support to our customers, both remotely and onsite. Your expertise in desktop/laptop repair and troubleshooting, software installation, hardware implementation, and active...

  • Help Desk Technician

    3 weeks ago


    Jackson, Mississippi, United States Novalink Solutions LLC Full time

    Job SummaryWe are seeking a skilled Help Desk Technician to join our team at Novalink Solutions LLC. As a Help Desk Technician, you will provide technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.Key ResponsibilitiesRespond to user inquiries and diagnose issues related to network connectivity,...


  • Jackson, Mississippi, United States Spruce Technology Full time

    Job Summary:This Help Desk Technician role is a critical position at Spruce Technology, Inc., where you will provide top-notch technical support to our clients. As a key member of our IT team, you will be responsible for troubleshooting and resolving technical issues related to hardware, software, and network connectivity. Your excellent communication skills...

  • Help Desk Technician

    2 weeks ago


    Jackson, Mississippi, United States S R INTERNATIONAL INC Full time

    Job SummaryWe are seeking a skilled Help Desk Technician to join our team. The successful candidate will provide technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.Key ResponsibilitiesRespond to user inquiries and diagnose issues related to network connectivity, system performance, software...

  • Help Desk Technician

    2 weeks ago


    Jackson, Mississippi, United States Zolon Tech Inc. Full time

    Job Title: Helpdesk - Helpdesk TechJob Summary:We are seeking a skilled Help Desk Technician to provide technical support and assistance to our end-users. The successful candidate will troubleshoot problems related to network connectivity, system performance, software applications, and other IT-related matters.Key Responsibilities:Imaging PCs and issuing...


  • Jackson, Mississippi, United States Randstad Full time

    Job Summary:We are seeking an experienced Help Desk Technician to provide technical support and assistance to end-users. The successful candidate will ensure the smooth operation of systems, software, and hardware, responding to user inquiries, diagnosing issues, and offering solutions.Responsibilities:Provide technical support and assistance to...


  • Jackson, Mississippi, United States SR International Full time

    Job Title: Helpdesk TechnicianJob Summary:We are seeking a highly skilled and experienced Helpdesk Technician to join our team at SR International. As a Helpdesk Technician, you will be responsible for providing technical support and assistance to end-users, ensuring the smooth operation of systems, software, and hardware.Key Responsibilities:Respond to user...

  • Help Desk Specialist

    3 weeks ago


    Jackson, Mississippi, United States Mississippi Dept of Employment Full time

    Mississippi Dept of Employment **Job Overview** The Mississippi Department of Employment Security is dedicated to helping Mississippians find employment opportunities. **Key Responsibilities:** * Assist job seekers in finding employment through the WIN Job Centers network * Match qualified candidates with employers * Provide job training to enhance work...