Corporate Housing Experience Ambassador
3 days ago
We are seeking an exceptional Guest Experience Coordinator to deliver exceptional care to our guests before, during, and after their stay. This role requires a professional with strong communication and customer service skills, a passion for delivering personalized experiences, and a flexible approach to managing multiple tasks.
National Corporate Housing is a global leader in the hospitality arena, providing temporary housing program management for global business travel and corporate relocations. With a presence across the globe, we are one of the largest providers of temporary housing solutions.
Responsibilities:- Conduct thorough apartment walk-throughs to assess damage, document issues, and ensure company standards are met.
- Deliver exceptional guest satisfaction by being the go-to contact for all guest inquiries and providing personalized solutions to exceed expectations.
- Travel during the day to inspect apartments, deliver miscellaneous items, and manage lockbox inventory.
- Personalize move-in gifts and re-order welcome bag inventory as needed.
- Coordinate vendor deliveries, pickups, setups, and installations.
- Collaborative team dynamic where every team member counts on each other.
- No two days are the same, making this role exciting and challenging.
- Opportunity to be out of the office and active, not stuck behind a desk.
- High School Diploma or equivalent, must be over 18 years of age.
- Valid driver's license, dependable vehicle, and a clean driving record.
- Be able to work Monday to Friday, 8:30am to 5:00pm, in-office.
- A personable self-starter with excellent communication skills.
- Have a "whatever it takes" attitude toward providing the ultimate guest experience.
- Daytime travel around the city required.
- Knowledge of basic computer programs.
- Competitive Compensation - $20 - $24/hour, with performance-based bonus potential of ~ $2,100.
- Health, Dental, and Vision insurance.
- 401K plan.
- One-of-a-kind culture with a dedicated Diversity, Equity, and Inclusion Specialist and Inclusion Council.
- Inclusive Awards and Recognition Program.
- Paid time off.
- Wellness program.
- Complimentary use of corporate apartments for vacation or travel (when available).
Fair Labor Standards Act (FLSA) Classification: Non-Exempt.
National Corporate Housing is an equal opportunity employer, and qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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