Front of House Team Member: Ambassadors of Exquisite Customer Experience

4 weeks ago


Marietta, Georgia, United States Jim 'N Nick's Community Bar-B-Q Full time

Located in a vibrant community, Jim 'N Nick's Community Bar-B-Q is dedicated to delivering exceptional dining experiences. As a Front of House Team Member, you will be an integral part of our team, fostering a welcoming atmosphere that exceeds our guests' expectations.

Compensation

We offer a competitive hourly wage of $16, recognizing the value you bring to our community. This compensation package is designed to support your growth and well-being, allowing you to focus on providing exceptional service to our guests.

Job Description

As a Front of House Team Member, your primary responsibility will be to ensure that every guest feels valued and cared for. You will be the face of our brand, delivering exceptional customer service, and creating memorable experiences that keep our guests coming back. Your tasks will include:

  • Welcoming guests, answering questions, and providing recommendations to enhance their dining experience.
  • Maintaining a clean and organized environment, adhering to health, safety, and sanitation procedures.
  • Assisting with food and beverage service, ensuring timely and accurate delivery.

Required Skills and Qualifications

To excel in this role, you will need to possess a passion for delivering exceptional customer service, a positive attitude, and the ability to work effectively in a fast-paced environment. You will also need to be physically capable of standing for long periods, lifting up to 20 pounds, and carrying items for short distances. Effective communication skills and the ability to work collaboratively with your team are essential.

Benefits

We offer a comprehensive benefits package, including competitive pay, flexible schedules, and opportunities for advancement. You will also enjoy discounted meals, medical, dental, vision insurance, a 401K plan, and employer-paid life insurance. Our support for your well-being extends to our Life Assistance Program and Team Member Assistance Fund.

Our Culture

At Jim 'N Nick's Community Bar-B-Q, we value our team members and strive to create a culture that is upbeat, exciting, and fun. We believe in being honest, respectful, committed, disciplined, and supportive. Our core values are the foundation upon which we build our relationships with our guests, our community, and our partners.

Requirements

To join our team, you will need to possess a passion for serving guests, a commitment to teamwork, and a positive attitude. You will also need to be able to clean as you go, stay organized, and adapt to changing situations. We welcome applications from individuals who share our values and are eager to contribute to our success.

Physical Requirements

This role requires you to perform duties that involve bending, lifting, reaching, and turning. You will need to transport items and containers weighing up to 50 pounds to and from stock and kitchen locations. You will also need to be able to stand for up to eight hours, walk 100% of the time, and lift up to 20 pounds to shoulder level. Climbing ladders or step stools may be required, and you will need to possess dexterity for handling food items and dishes.

NOTE: The duties and responsibilities outlined in this job description are not exhaustive. Our team members may be required to perform additional tasks to meet the ongoing needs of our organization.



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