Specialty Products Manager

2 days ago

Utica, New York, United States Remet Corporation Full time

Job Title: Specialty Products Manager

Job Summary:

The Specialty Products Manager is responsible for developing and managing the assigned market segment of specialty products into the Precision Investment Casting (PIC) market segment. This role requires a strong understanding of market trends, customer needs, and product development.

Key Responsibilities:

  • Develop product line segment market business plans, establish product line segment goals and objectives, and implement strategies to deliver growth and profitability.
  • Conduct market research to determine market size and opportunities, growth rates, and profitability for assigned territory. Develop effective marketing plans for product line segment to achieve deliverables.
  • Manage, plan, organize, and coordinate the introduction of new products into the assigned market segment alongside all existing product offerings.
  • Effectively communicate product specifications to meet customer requirements and expectations. Assist in product development process when required to launch and implement product applications to meet and exceed customer expectations.
  • Coordinate the development of technical Safety Data Sheets (SDS's) and lead the development and execution of marketing and sales promotional plans and programs with assigned market segments.
  • Assist in evaluation of managed products in relation to competitive product offerings by competitors. Obtain and analyze competitive data and communicate relevant information with the sales and executive management teams.
  • Review current product portfolio within market segment and make recommendations for appropriate market strategies as necessary.
  • Establish and manage product list pricing and costs to optimize profit margins while maintaining market competitiveness.
  • Track and report monthly results, including key customer updates and opportunities, vendor updates and opportunities, and competitive intel.
  • Develop and forecast annual sales plan and budget with required interim updates as required by sales, finance, and executive management.
  • Manage ongoing key vendor partnerships and develop new key strategic vendor relationships for products offered within assigned market segment. This includes review of existing Agreements, revision and development of new Agreements, and negotiations for material costs and supported pricing when required.
  • Assist PIC sales management and territory managers in providing detailed product information and marketing materials to effectively support their customers' needs and promote growth opportunities and increased market share and profitability with specialty product offerings.
  • Closely manage and monitor specialty product inventories to optimize working capital and ensure inventory levels at internal warehouses, third-party warehouses, and consignment stocks are stocked at appropriate levels for customer demands and forecasts. This includes the management of all slow-move inventory to ensure all products being stocked are sold or moved to other warehouses where sales opportunities exist.
  • Work with vendors, customer service, and supply chain to ensure on-time deliveries of quality products are delivered at minimal cost by planning, directing, and supporting production and support operations.
  • Oversee and manage resolution of all customer and vendor complaints, inquiries, and issues that may arise within all specialty product offerings.
  • Domestic travel and occasional international travel is required to support and develop products offerings in assigned market segments with key vendor partners and customers along with other sales personnel.
  • Follow all applicable ISO 9001 procedures and work instructions to ensure compliance with the documented Quality System. Understand the REMET Quality Policy.
  • All other projects as assigned by Sales and Senior Management.

Main Working Relationships:

  • Internal
    • The individual will assume routine and daily contact and maintain relationships with all key personnel, including but not limited to the President & CEO, Executive Management Team, Sales and Technical Teams, Customer Service, Supply Chain, Quality Assurance & Compliance, Finance, IT, and Operations personnel.
  • External
    • The individual will maintain working relationships with key strategic vendors and suppliers, customers, and related industry partners and associations.

Problem Solving Complexity:

  • Must be able to target new areas for growth and profitability in addition to maintaining current customer base and market share.
  • Keep up to date with new technologies, processes, and competitive advantages that will add to the profitability of the business.
  • Must have technical ability to analyze customer issues and opportunities to make recommended solutions or application offerings.

Knowledge/Experience/Skills:

  • This position requires a minimum of an undergraduate degree (BA or BS) in a business or technical related field with a minimum of 5 years' experience in the Precision Investment Casting industry or a related or similar field or industry.
  • A Masters/MBA in a business or technical related field is highly desirable.
  • The incumbent must be tactful and possess strong communication skills, as well as analytical abilities.
  • This position must be able to effectively use ERP systems, Microsoft Excel, Word, and other related software applications.

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