Front Office Associate

4 weeks ago


Hanover Park, Illinois, United States Arch Dental Full time

At Arch Dental, we are seeking a highly skilled and compassionate Front Office Associate to join our team in Hanover Park, IL. As a key member of our front desk team, you will be responsible for delivering exceptional patient care and ensuring a seamless experience for our patients.

Benefits:

  • Profit Sharing Plan
  • 401(k) Retirement Program
  • Paid Holidays
  • Discounted Dental
  • Family Dental Discount
  • Bi-Weekly Bonus System

Schedule:

  • Monday, Wednesday, and Friday: 10:00 AM - 6:00 PM
  • Tuesday and Thursday: 10:00 AM - 5:00 PM
  • Saturday: 9:00 AM - 2:00 PM

Responsibilities:

  • Spanish bilingual required
  • At least 1 year of dental front office and Dentrix experience
  • Answering phone calls with the highest customer service expectations
  • Insurance verification and coordination
  • Highly engage with patients with the utmost patience
  • Reliable and empathetic towards patients and staff
  • We are looking for someone with great phone and personable skills
  • Patient account management
  • Scheduling and coordinating appointments
  • A/R Management
  • Making written financial arrangements
  • Collecting fees at time of service


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