Customer Care Agent
2 weeks ago
- 401(k) matching
- Performance-based bonuses
- Flexible work schedule
- 401(k) plan
- Company events
- Career advancement opportunities
Become a part of a dynamic team in our local independent insurance agency, where a positive atmosphere is prioritized.
Key Responsibilities:
- Promote and sell suitable products and services to meet customer requirements.
- Build and maintain relationships with clients, potential clients, and partner companies through various communication channels.
- Assist colleagues with follow-ups for clients and prospects.
- Respond promptly to client inquiries via phone or electronic communication.
- Manage client records and handle routine correspondence using various software applications.
- Support other office tasks as needed.
- Complete necessary forms and input data into the software system after a sale.
- Develop relationships and cross-sell additional insurance products.
- Strong verbal and written communication skills.
- Professional demeanor in person and over the phone.
- Minimum of 2 years of experience and a valid license required.
- Self-motivated, resilient, and able to handle rejection.
- Confident, energetic, and enthusiastic with a good sense of humor.
- Proficient in Microsoft Word and Outlook.
- Familiarity with rating software is preferred.
- Attributes: patient, respectful, reliable, trustworthy, friendly, supportive, articulate, kind, ethical, and honest.
Flexible hours available. Compensation based on experience, including hourly pay plus monthly performance bonuses, paid vacation, paid holidays, medical benefits, and profit sharing with company match.
About Harmon Insurance:
We are dedicated to helping individuals and families by building strong relationships within our team, our clients, and the community. Our independent insurance agency focuses on finding the right products to meet our customers' needs.
Compensation: $40,000 - $65,000.00 per year
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