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Patient Care Coordinator
2 months ago
Client Support Specialist
Lifemark Health Group is a leading provider in physiotherapy and rehabilitation services, dedicated to delivering exceptional and compassionate care to our clients. As a Client Support Specialist, you will bring enthusiasm and dedication to your role, ensuring that both clients and colleagues appreciate your positive interactions. Your administrative capabilities will be characterized by thoroughness, organization, and attention to detail. Proficiency in computer applications, including Microsoft Office, along with a quick adaptability to new software, is essential. Strong command of the English language and outstanding communication skills are key components of your success in this position.
Key Responsibilities:
- Answering phone calls, welcoming, and assisting clients
- Addressing inquiries and resolving client issues
- Managing incoming and outgoing correspondence, including mail and faxes
- Providing administrative assistance under the guidance of the office manager and clinic director
- Overseeing and replenishing office and clinic supplies
- Assisting with the maintenance of photocopying and fax equipment
Qualifications:
- Experience in face-to-face and telephonic customer service, preferably in a healthcare environment
- Familiarity with medical terminology is advantageous
- A background in health-related education is preferred
Join our team and contribute to the exceptional care we provide.