Closing Support Specialist
2 weeks ago
At Townsgate Closing Services, we are seeking a highly organized and detail-oriented Closing Support Specialist to join our team. As a key member of our Closing Operations Department, you will provide critical support to our Closing Coordinators and contribute to the smooth execution of our closing processes.
Key Responsibilities:- Upload documents into our system with accuracy and efficiency
- Update notes and tracking fields within the system to ensure seamless communication
- Keep Closing Coordinators informed throughout the process to ensure timely completion
- Complete pre-HUD requests and audit HUD fee sheets to ensure correct invoicing
- Report recording fees on HUD and monitor the dashboard for closing and fax back completion
- Work with vendors to track shipping for signed packages and ensure vendors download/print necessary documents
- Assist with phone rollover responsibilities and additional duties as assigned
- High school diploma or equivalent
- At least 6 months of administrative/clerical experience
- Strong customer service focus and clear verbal and written communication skills
- Ability to work in a fast-paced environment and meet deadlines
- Capability to work both independently and as part of a team
- Problem-solving mindset with ability to multitask
- Familiarity with computers, including data entry and typing (35-45 WPM)
We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
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