Bilingual Call Center Representative
2 weeks ago
We are seeking a highly motivated and detail-oriented Bilingual Call Center Representative to join our team. As a key member of our outbound call center, you will play a critical role in helping patients utilize their existing insurance coverage.
Responsibilities- Use skip tracing methods to locate and engage with health insurance members to help them utilize their health insurance benefits.
- Meet or exceed daily, weekly, and monthly Key Performance Indicators (KPIs), including making at least 150 outbound calls daily and meeting monthly set engagement goals.
- Ensure the security of customer information and regularly update reports.
- Understand state and federal laws about HIPPA and skip-tracing activities.
- Prior call center, collections, or skip tracing experience/knowledge is preferred.
- Fluent English and Spanish language skills.
- Excellent written and verbal communication skills.
- Strong computer skills and proficiency in Microsoft Office or related software/databases.
- Integrity and discretion in handling confidential medical information.
- Team player with a strong work ethic and positive attitude.
- Exceptional time management skills, punctuality, and reliable transportation to and from work.
$50,000+ including bonus opportunity, a 39-hour work week, and a dynamic work environment.
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Bilingual Call Center Representative
7 days ago
Tucker, Georgia, United States BEST FOOT FORWARD SOLUTION SERVICES LLC Full timeJob DescriptionAt BEST FOOT FORWARD SOLUTION SERVICES LLC, we are seeking a highly motivated and detail-oriented Bilingual Call Center Representative to join our team. As a key member of our outbound call center, you will play a vital role in helping patients utilize their existing insurance coverage.Key Responsibilities:Use skip tracing methods to locate...
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Call Center Representative
2 weeks ago
Tucker, Georgia, United States Georgia Retina Full timeJob Title: Call Center RepresentativeAt Georgia Retina, we are seeking a highly skilled and compassionate Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional service to our patients, referring doctor offices, and pharmacies.Responsibilities:Answer incoming calls and...
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Bilingual Call Center Representative
6 days ago
Tucker, Georgia, United States Best Foot Forward Full timeJob SummaryBest Foot Forward is seeking a highly motivated and detail-oriented Customer Engagement Specialist to join our outbound call center team. As a Customer Engagement Specialist, you will play a critical role in helping patients utilize their existing insurance coverage by using skip tracing methods to locate and engage with health insurance...
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Call Center Representative
3 weeks ago
Tucker, Georgia, United States Georgia Retina Full timeJob Title: Call Center RepresentativeGeorgia Retina is seeking a highly skilled Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional service to our patients and ensuring their needs are met promptly and professionally.Responsibilities:Answering Calls: Respond to incoming...
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Bilingual Customer Service Representative
2 weeks ago
Tucker, Georgia, United States Insight Global Full timeCustomer Service Representative - Bilingual OpportunityInsight Global is seeking a highly motivated and organized Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and...
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Bilingual Customer Service Representative
7 days ago
Tucker, Georgia, United States Insight Global Full timeJob Summary: We are seeking a highly motivated and organized Bilingual Customer Service Representative to join our team at Insight Global. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key...
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Tucker, Georgia, United States Staff My Agency Full timeCustomer Service Representative - InsuranceWe are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and...
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Tucker, Georgia, United States Staff My Agency Full timeCustomer Service Representative - Insurance IndustryStaff My Agency is seeking a highly motivated and customer-focused individual to join our team as a Bilingual Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and...
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Bilingual Customer Service Representative
2 weeks ago
Tucker, Georgia, United States Insight Global Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and organized Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key...
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Tucker, Georgia, United States Staff My Agency Full timeAre you a motivated and self-starting professional looking for a rewarding career with excellent income and growth potential? We seek an energetic and customer-focused individual to join our team as a Bilingual Insurance Customer Service Representative.Key Responsibilities: Establish and maintain customer relationships through prompt and accurate service...
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Tucker, Georgia, United States Staff My Agency Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a...
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Tucker, Georgia, United States Staff My Agency Full timeCustomer Service Representative - InsuranceWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Responsibilities:Establish and...
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Tucker, Georgia, United States Staff My Agency Full timeCustomer Service Representative - InsuranceWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Responsibilities:Establish and...
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Tucker, Georgia, United States Staff My Agency Full timeStaff My Agency is seeking a highly motivated and customer-focused professional to join our team as a Bilingual Insurance Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Establish and...
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Technical Service Representative Bilingual
6 days ago
Tucker, Georgia, United States Sonnen Inc Full timeJob SummarySonnen Inc is seeking a highly skilled Technical Service Representative to join our team. As a Technical Service Representative, you will be responsible for providing exceptional technical support to our customers, ensuring their experience is excellent by solving problems, educating customers, and helping to improve the quality of our products...
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Tucker, Georgia, United States Staff My Agency Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, handling inquiries, and resolving issues in a timely and professional manner.Key...
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Customer Service Representative
2 weeks ago
Tucker, Georgia, United States Best Foot Forward Full timeJob Title: Call Center RepresentativeJob Type: Full-timeDescription:In our dynamic outbound call center, Call Center Representatives will utilize skip tracing methods to update patient contact information and engage with patients to help them utilize their existing insurance coverage. This role is not focused on debt collection. While call center,...
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Customer Service Representative
2 weeks ago
Tucker, Georgia, United States Gainwell Technologies - HMS Holdings Corporation Full timeGainwell Technologies - HMS Holdings Corporation is seeking a skilled professional to join our team as a Call Center Representative. In this role, you will have the opportunity to contribute to the company's mission of improving the health and well-being of the members we serve. Our team is dedicated to harnessing the power of technology to make a positive...
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Customer Service Representative
4 weeks ago
Tucker, Georgia, United States Manpower Group Inc. Full timeJob Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team in the transportation industry. As a key member of our Last Mile department, you will play a vital role in supporting our clients and ensuring exceptional customer experiences.Key Responsibilities:Assist customers and business partners via...
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Customer Service Representative
4 weeks ago
Tucker, Georgia, United States Manpower Inc Full timeCustomer Service Representative Job DescriptionWe are seeking a skilled Customer Service Representative to join our team in the transportation industry. As a key member of our Last Mile department, you will play a vital role in supporting our SGA, FR (FIELD)-TEMP SERVICE LABOR team.Key Responsibilities:Provide exceptional customer service via telephone and...