Bilingual Customer Service Representative

2 weeks ago


Tucker, Georgia, United States Insight Global Full time
Customer Service Representative - Bilingual Opportunity

Insight Global is seeking a highly motivated and organized Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Provide top-notch customer service to clients via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with the customer service team to achieve goals and objectives
  • Develop and maintain a strong understanding of our products and services
  • Meet or exceed performance metrics and goals

Requirements:

  • Bilingual in English and Spanish
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and proficiency in Microsoft Office
  • High school diploma or equivalent required; associate's or bachelor's degree preferred

What We Offer:

  • A competitive hourly rate
  • Opportunities for growth and professional development
  • A dynamic and supportive work environment
  • Flexible scheduling to accommodate your needs

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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