Bilingual Customer Service Representative
2 weeks ago
Insight Global is seeking a highly motivated and organized Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Provide top-notch customer service to clients via phone, email, and chat
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with the customer service team to achieve goals and objectives
- Develop and maintain a strong understanding of our products and services
- Meet or exceed performance metrics and goals
Requirements:
- Bilingual in English and Spanish
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Basic computer skills and proficiency in Microsoft Office
- High school diploma or equivalent required; associate's or bachelor's degree preferred
What We Offer:
- A competitive hourly rate
- Opportunities for growth and professional development
- A dynamic and supportive work environment
- Flexible scheduling to accommodate your needs
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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