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Customer Solutions Lead

2 months ago

Seattle, Washington, United States Softchoice Full time
About the Role

As a Customer Solutions Lead at Softchoice, you will play a key role in helping our customers achieve their business goals through innovative IT solutions. You will be responsible for driving growth and managing a book of business focused on Services and Cloud Consumption.

Key Responsibilities
  • Use your understanding of business goals and challenges to drive right-fit Cloud and Workplace solutions for clients.
  • Create and maintain market and sales account plans.
  • Drive growth and manage a book of business focused on Services and Cloud Consumption.
  • Collaborate with district sales teams and leaders to drive business outcomes.
  • Develop and evolve relationships with clients by supplying thought leadership.
  • Nurture strategic relationships with key partners and vendors.
Requirements
  • Experience using technical solutions to solve business challenges and goals.
  • Strong understanding of Cloud and Workplace solutions, including Azure, AWS, Google Cloud, and Microsoft 365.
  • Demonstrated experience developing and driving sales for Professional and Managed Services solutions.
  • Experience proactively managing relationships at all organizational levels and mobilizing stakeholders to execute and meet key deliverables.
  • Creative and analytical thinker with a strong client services approach and excellent decision-making skills.
  • 5-10+ years of experience selling technical solutions in a sales or pre-sales role.
  • Ability to travel often within your Sales District (varies based on your specific district).
About Softchoice

Softchoice is a software-focused IT solutions and services provider that equips organizations to be agile and innovative. We offer hybrid and remote working opportunities, comprehensive benefits from day one of employment, and opportunities for career growth. Our team members have 2 paid volunteer days per year to give back to a cause of their choice. We are recognized as a Best Workplace in Canada by the Great Place to Work Institute for 19 consecutive years.