Customer Service Director

1 week ago


Wilmington, Vermont, United States Suburban Propane Full time
Key Responsibilities:
- Manage the CSC office function, including running reports, payroll, scheduling employee training, and handling office supplies and equipment
- Design and implement efficient office processes and procedures
- Recruit, manage, and train Customer Service Representatives to ensure maximum productivity, customer satisfaction, and compliance
- Resolve complex customer issues and monitor Customer Service team call transactions



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