Market Associate

6 days ago


Rochester, Minnesota, United States Rochester Athletic Club Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Market Associate at the Rochester Athletic Club. As a key member of our front-line team, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and memorable experience for all.

Key Responsibilities
  • Provide outstanding customer service, responding to member inquiries and resolving issues in a timely and professional manner.
  • Assist members and guests with food and beverage purchases, ensuring accurate transactions and maintaining a clean and organized market space.
  • Develop and maintain relationships with members, understanding their needs and preferences to provide personalized service.
  • Work collaboratively with the RAC team to achieve sales goals and promote a positive and welcoming atmosphere.
  • Maintain a thorough understanding of RAC policies, values, and guidelines, ensuring compliance and promoting a culture of excellence.
  • Participate in ongoing training and development to enhance skills and knowledge, staying up-to-date on products, services, and promotions.
Requirements
  • High school diploma or equivalent required; some college or prior customer service experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to maintain a clean and organized work environment, adhering to health and safety standards.
  • Availability to work a variety of shifts, including mornings, afternoons, and evenings, including weekends and holidays.

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