VIP Lounge Server
1 day ago
Job Summary:
The VIP Lounge Server is a key member of our team, responsible for delivering exceptional guest experiences in our upscale VIP Lounge. As a VIP Lounge Server, you will be the face of our company, providing unparalleled service to our guests and ensuring their every need is met.
Responsibilities:
- Taking guest orders for food and beverages in a timely and efficient manner
- Ensuring that all beverages are served in accordance with beverage control procedures and state liquor laws
- Providing exceptional guest service skills, including being attentive, friendly, and knowledgeable about our menu and services
- Working effectively as part of a team to ensure seamless service delivery
- Conducting themselves in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures
Requirements:
- Must undergo TIPS training on an ongoing basis
- Must have excellent appearance and polished presentation
- Must have exceptional guest service skills
- Must possess basic math skills
- Must be able to work standing for long periods of time
Work Environment:
The VIP Lounge Server will work in a fast-paced, upscale environment, interacting with guests and colleagues in a professional and courteous manner. The ideal candidate will be able to work effectively in a team environment, multitasking and prioritizing tasks to ensure seamless service delivery.
Native American Preference Policy:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
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