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Senior Business Advisor

2 months ago

Colorado Springs, Colorado, United States USAA Full time
About the Opportunity

We are seeking a highly skilled Deposit Originations Business Advisor Senior to support USAA's deposit application processes and procedures, ensuring compliance while delivering a world-class member experience. This role will also lead Risk Management efforts, including execution of Issue Management Action Plans, Risk and Controls Assessments, and manual controls. The successful candidate will identify opportunities to improve the risk and control environment in the deposit acquisition space.

Key Responsibilities
  • Advises stakeholders on business planning, research, development, planning, and implementation of procedures and processes to increase business viability and ensure compliance and/or product competitiveness and profitable growth.
  • Develops and implements solutions to influence business decisions for relevant CoSA or lines of business, developing best-in-practice solutions to complex business challenges.
  • Identifies opportunities to change, enhance, or streamline existing business projects and initiatives, and regulatory and/or operational gaps within the experience to mitigate key risks associated with financial, reputational, or member harm.
  • Leads teams and owns project management action plans, business rules analysis and development, product development, and service delivery.
  • Collaborates with enterprise partners to facilitate the development of business rules, requirements, and artifacts for business projects and initiatives, and responsible for required documentation of business decisions.
  • Responsible for monitoring risks within the internal control environment and advising on and recommending risk mitigation actions by collaborating with Compliance, Legal, Operational Risk Management, and Business Experience Owners.
  • Coordinates training, communications, and related activities for new processes, product updates, etc., where changes may be more complex and/or may have cross-functional impact.
  • May conduct root cause diagnostics of key processes, controls, regulatory requirements to identify and document these issues.
  • Monitors, develops, and communicates audit testing, control testing, and examination requests.
  • Assists with development and management of operational reporting and provides trend analyses and solutions.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Requirements
  • Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 6+ years of project management, process consulting, or business optimization planning experience within the financial services industry.
  • Advanced knowledge of relevant industry technology applications, such as Salesforce, SharePoint, Portal, CRM, CBS, Fiserv, KDIM, Fidelity, Metric Stream, or other industry-related applications.
  • Experience developing solutions and recommendations that will increase efficiency and improve business decisions, including managing performance and profitability, in adherence to risk and compliance guidelines.
  • Knowledgeable in the applications of Agile process and procedures.
  • Knowledge and application of risk management frameworks and regulatory requirements for applicable LOB.
  • Demonstrated experience in developing communications and delivering key information effectively to stakeholders and all levels of management to influence decisions centered around business optimization.
  • Advanced knowledge of Microsoft Office.
Preferred Qualifications
  • 2+ years' relevant Deposits or Payments experience using data-driven tools to optimize member experience and P&L performance.
  • Experience in working within a SAFe Agile framework.
  • Demonstrated experience executing against the risk management framework and the deposit acquisition regulations.
  • Master's degree, or MBA preferred.
  • Analytical and problem-solving experience.
  • US military experience through military service or a military spouse/domestic partner.
About USAA

USAA is a mission-driven organization that facilitates the financial security of millions of U.S. military members and their families. We believe in our core values of honesty, integrity, loyalty, and service, which guide everything we do – from how we treat our members to how we treat each other.

What We Offer

USAA offers a competitive compensation package, including a salary range of $81,770 - $156,290, and a comprehensive benefits program that includes medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off, and various wellness programs. We also offer career path planning and continuing education to assist employees with their professional goals.