Fitness Business Growth Manager
5 days ago
The Fitness Business Growth Manager at Crunch Fitness will be responsible for growing a profitable business and managing gym operations. This role requires a dynamic individual with experience in fitness facility management and supervision of a team. The ideal candidate will have a strong understanding of key metrics and drivers to grow the business, as well as proficiency in Microsoft Suite or similar software.
Responsibilities:
- Grow the business to profitability and energize the team around daily, weekly, and monthly objectives
- Ensure member resolutions are done timely and focus on member retention
- Monitor and scoreboard performance of the staff to meet or exceed expected KPI standards
- Ability to recruit, hire and onboard amazing talent
- Coach and develop team members to drive sales performance
- Member focused in delivering exceptional customer service
- Maintain a crisp, clean facility with equipment operating 100% of the time
- Monitor employee payroll and scheduling ensuring the club is adequately staffed at all times
- Has a command of all offerings, amenities, and equipment utilization
- Ensure and monitor compliance and accuracy with all policies, procedures, and standards
- Monitor inventory in the club and ensure timely restocking
- Assist with conducting staff meetings and set staff goals
Required Skills & Experience:
- Minimum 2 years of fitness facility or service-oriented management experience required
- Experience with supervising a team of at least 15 employees preferred
- Experience with business operations such as finance, administration, and labor management required
- CPR/AED certification required (can be obtained within 30 days of hire)
- Ability to take assertive action to accomplish objectives, innovate and solve problems
- Knowledge of key metrics and drivers to grow business
- Proficient with Microsoft Suite or similar software
- Ability to invest financially in opportunity
Benefits:
- Salaried Flexible PTO
- Subsidized health insurance coverage (health, dental, vision) for full time positions
- Basic Life and AD&D
- HSA
- Short-term disability
- Bonus opportunity (personal and company based for designated roles)
- Free gym membership
Estimated Salary: $48,000 - 52,000 per year
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