Financial Transactions Associate

1 week ago


Roseville, California, United States The Niello Company Full time

Financial Transactions Associate - Niello Acura

As a vital member of our team, you will be responsible for managing customer payments for various products and services. Your role will include verifying and approving all forms of payment, ensuring accurate change and receipts are returned to customers.

Key Responsibilities:

  • Maintain detailed customer service records and logs.
  • Organize and manage all relevant documentation efficiently.
  • Oversee inventory logs for sold parts.
  • Keep accurate warranty records to ensure timely processing of warranty reimbursements.
  • Collaborate with bookkeeping and administrative staff as required.
  • Ensure all files and logs are systematically organized and paperwork is processed promptly.
  • Thoroughly review all charges for accuracy and confirm the correctness of calculations on service receipts and orders before accepting cash payments.
  • Provide immediate and friendly service to both external and internal customers.
  • Facilitate quick and accurate transactions at the cash register.
  • Exhibit professionalism and promptness in all financial dealings.

General Expectations:

  • Commit to ensuring customer satisfaction.
  • Participate in company meetings as necessary.
  • Follow lawful instructions from supervisors.
  • Understand and adhere to workplace rules and procedures.
  • Foster positive interactions with colleagues to enhance team morale.
  • Uphold the company's confidentiality and non-disclosure policies.

Job-Specific Expectations:

This is a full-time position with a work schedule from Tuesday to Saturday, 8:00 AM to 5:00 PM.

Physical Requirements:

  • Work primarily indoors in climate-controlled environments.
  • Regularly sit, stand, and walk throughout the day.
  • Occasionally bend, twist, or stoop.
  • Infrequently kneel, squat, or reach overhead.
  • Engage in repetitive hand and finger movements.
  • Occasionally push and pull as necessary.

Qualifications:

  • High School Diploma or equivalent.
  • Valid Driver's License.
  • Clean driving record.

Additional Skills:

  • Ability to read and comprehend instructions and information.
  • Professional appearance and demeanor.
  • Strong verbal and written communication skills.
  • Capability to meet the company's production and quality standards.

Our Vision:

To be the leading automobile dealer in Northern California for the products we represent.

Our Mission:

We are dedicated to delivering exceptional automotive products and services while treating our customers and employees with unwavering integrity.

Core Values:

  • Teamwork
  • Respect
  • Encouragement of self-improvement
  • High expectations
  • Embracing change
  • Valuing our customers
  • Supporting our community

Benefits and Perks:

  • Comprehensive health plans including Kaiser HMO, Sutter Health Plus HMO, and more.
  • 401(k) plan with company matching.
  • Vision and dental plans, including orthodontic coverage.
  • Company-paid life insurance and AD&D.
  • Employee Assistance Program, paid time off, and holidays.
  • Discounts on company products and services.

Recognitions:

The Niello Company has been honored multiple times as one of the Top 100 Best Dealerships to Work For by Automotive News and has received accolades from the Sacramento Business Journal as a Best Place to Work.



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