Customer Engagement Specialist

4 days ago


Melbourne, Florida, United States Knitwell Group Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Sales Associate at LOFT. As a Sales Associate, you will play a key role in creating an exceptional shopping experience for our customers.

About Us

LOFT is a modern, feminine, and versatile clothing brand that empowers women to find their authentic self-expression. We believe that feeling confident and stylish is essential for women to take on any challenge. At Knitwell Group, we value our associates as much as our customers and strive to create a positive work environment that promotes growth and development.

Job Responsibilities

As a Sales Associate, your primary responsibilities will include:

  • Creating authentic connections with customers and guiding their shopping journey
  • Sharing product knowledge and recommendations to help style the customer
  • Upholding the highest visual and operational standards while keeping the focus on the customer
Requirements

To be successful in this role, you will need:

  • Sales Associate or customer-focused experience (preferred)
  • A hospitality mindset when engaging with customers
  • Flexible availability - including evenings, weekends, and holidays
  • Technology proficient and ability to operate a point-of-sale system
  • Takes initiative in making thoughtful decisions
Benefits

Knitwell Group offers a range of benefits to its associates, including:

  • MERCHANDISE DISCOUNTS: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other Knitwell Group brands
  • SUPPORT FOR YOUR INDIVIDUAL DEVELOPMENT PLUS OPPORTUNITY FOR GROWTH WITHIN OUR FAMILY OF BRANDS
  • CULTURE OF GIVING BACK - OPPORTUNITIES TO SUPPORT OUR PHILANTHROPIC PARTNERS THAT BENEFIT LOCAL COMMUNITIES
  • 401(k) PLAN
Estimated Salary Range

$40,000 - $55,000 per year based on location and experience.



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