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Front Desk Associate
2 months ago
We are seeking a highly organized and customer-focused Front Desk Associate to join our team at The Solana Vintage Park in TX. As a key member of our community, you will be responsible for providing exceptional service to our residents, families, and visitors.
Key Responsibilities- Greets and Assists Visitors: Greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
- Mail and Package Management: Sort, deliver, and collect incoming/outgoing community and resident mail, and may be asked to perform basic office/clerical functions, and maintain visitor logs.
- Emergency Response: Respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
To be successful in this role, you will need:
- Excellent Communication Skills: Ability to effectively communicate with residents, families, and staff.
- Organizational Skills: Ability to prioritize tasks and manage multiple responsibilities.
- Customer Service Focus: Commitment to providing exceptional service to our residents and families.
We offer a competitive salary range of $15.25 per hour and a comprehensive benefits package, including health insurance, life insurance, and retirement plans. Additionally, we offer opportunities for professional development and ongoing programs to support your overall health and wellness.
