Front Desk Associate

5 days ago


Houston, Texas, United States Equinox Full time
Front Desk Associate

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Equinox. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a seamless experience.

Key Responsibilities:

  • Professionally greet members and guests, providing a warm and welcoming atmosphere
  • Scan membership IDs and update member accounts as needed
  • Answer phones and respond to member inquiries in a timely and professional manner
  • Provide exceptional customer service, addressing member concerns and resolving issues efficiently
  • Maintain a clean and organized work area, ensuring a positive and safe environment for members and staff
  • Work collaboratively with other departments to ensure seamless operations and exceptional member experience

Requirements:

  • Minimum 1 year of customer service experience or related field
  • High school diploma or equivalent required
  • Reliable, professional, and computer literate
  • Ability to work a variety of shifts, including opening, closing, and mid-day shifts
  • Excellent communication and interpersonal skills

What We Offer:

  • Competitive salary and benefits package
  • Complimentary club membership
  • Perks and incentives with our products and services

Equinox is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment that values and respects all individuals. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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