Front Desk Associate

3 weeks ago


Houston, Texas, United States Texas Hotel MGT Full time
Job Summary

We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Texas Hotel Management. As a Front Desk Associate, you will be responsible for providing exceptional guest service, handling reservations, and ensuring a seamless stay for our guests.

Key Responsibilities
  • Register guests and process check-ins and check-outs
  • Manage reservations and room assignments
  • Provide information and assistance to guests regarding hotel services and amenities
  • Handle guest requests and complaints in a professional and courteous manner
  • Maintain accurate records and reports
Requirements
  • Strong customer service skills and a friendly, outgoing personality
  • Ability to accurately and efficiently input information into computer systems
  • Ability to work cohesively with all hotel team members
  • Willingness to stand for long periods of time
  • Bilingual (English & Spanish) preferred
Why Texas Hotel Management?
  • Health Insurance Benefits
  • 401K Contribution
  • Generous Vacation and PTO
  • Fast Growing Company & Team

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