Dietary Services Coordinator
2 days ago
We're seeking a dedicated and compassionate Dietary Services Coordinator to join our team at Thomas Cuisine. As a Dietary Services Coordinator, you will play a critical role in ensuring that patients receive high-quality meals tailored to their dietary needs. You will work closely with hospital staff and patients to understand their requirements and preferences, taking into account any allergies or sensitivities. Your excellent communication and interpersonal skills will enable you to build strong relationships with our customers, ensuring that their needs are met and exceeded.
Key Responsibilities
Your primary responsibilities will include receiving meal orders from hospital staff, ensuring accuracy and adherence to dietary restrictions. You will provide information and guidance to patients regarding their dietary options and restrictions. You will familiarize yourself with the hospital menu and dietary guidelines to assist with meal selection. You will offer friendly and courteous assistance to hospital staff and patients, addressing any questions or concerns promptly. You will coordinate with kitchen staff and other departments to ensure timely and accurate meal delivery. You will maintain accurate records of meal orders and dietary preferences for each patient. You will perform additional tasks as needed to support overall operations and goals of the hospital caf and broader hospital community.
Requirements
To succeed in this role, you will need previous customer service experience, preferably in a healthcare or hospitality setting. You should have knowledge of dietary restrictions and requirements, with the ability to provide accurate information and guidance to patients. Strong communication and interpersonal skills, with a compassionate and patient-centered approach, are essential. You should also possess attention to detail and accuracy in order intake and documentation. Ability to work efficiently in a fast-paced environment while maintaining professionalism is necessary. Flexibility to work various shifts, including evenings, weekends, and holidays, is required. A high school diploma or equivalent is required; additional training in healthcare or nutrition is a plus. A positive attitude and willingness to collaborate with hospital staff to ensure patient satisfaction are key qualities.
What We Offer
At Thomas Cuisine, we value our employees and strive to create a positive and supportive work environment. We offer competitive compensation and benefits packages, including comprehensive medical, dental, and vision benefits. Generous Paid Time Off and Leave Programs allow you to recharge and focus on personal and professional development. An employee referral program rewards you for referring colleagues and friends. Access to wellness initiatives, financial planning, mental health assistance, and more supports your overall well-being. We foster a diverse, equitable, inclusive workplace where every individual feels a sense of belonging.
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