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Customer Service Coordinator Specialist

1 month ago

Phoenix, Arizona, United States American Fitness Services LLC Full time

We are seeking a highly organized and detail-oriented Customer Service Coordinator Specialist to join our team at American Fitness Services LLC in Phoenix, Arizona.

The estimated salary for this role is $45,000 - $60,000 per year, depending on experience.

Job Description

This role involves providing exceptional customer service, scheduling appointments, managing office equipment, checking in parts, generating quotes, and coordinating with technicians.

Key responsibilities include:

  • Drafting correspondences and formal documents
  • Planning and scheduling appointments and events
  • Generating estimates and sending them to customers
  • Checking in parts and allocating them to technicians
  • Ordering parts from vendors
  • Filling out and submitting warranty claim forms
  • Answering inbound telephone calls and emails
  • Developing and implementing organized filing systems
Required Skills and Qualifications

To be successful in this role, you should have:

  • Previous experience as an Office Administrator, Secretary, or relevant administrative role
  • Familiarity with office software (e.g. MS Office), including word processors, spreadsheets, and presentations
  • Excellent organizational and time-management skills
  • Strong written and oral communication skills
  • Problem-solving attitude with an eye for detail
About Us

American Fitness Services LLC is a leading provider of fitness equipment services in the Phoenix area, serving clients across the state of Arizona, nationally, and internationally. We offer a comprehensive menu of options and strive to provide exceptional customer service.