Shop Operations Supervisor
2 weeks ago
Shop Operations Supervisor
Location: Houston, Texas
Minimum Experience: Experienced
Company Overview:
At Bigge Crane and Rigging, we are committed to enhancing the landscape of America with a robust fleet of over 1,500 cranes. Our operations encompass the buying, renting, maintaining, and selling of cranes that serve various projects across the nation. Since our inception in 1916, we have been pivotal in constructing America's iconic structures, establishing ourselves as one of the premier equipment companies globally.
We are at the forefront of revolutionizing the crane and rigging sector through our distinctive methodology, which prioritizes the finest personnel, equipment, and technology available. By capitalizing on our industry leadership and innovative technological solutions, we are setting new benchmarks in safety, fleet expansion, and workforce development.
Position Summary:
The Shop Operations Supervisor will oversee multiple mechanic teams, ensuring efficient scheduling, parts procurement, troubleshooting, quality assurance, and personnel management.
Key Responsibilities:
- Lead and manage several team leads and a substantial group of mechanics daily.
- Oversee equipment management from arrival to readiness for rental, including:
- Conducting off-rent and damage inspections.
- Preparing repair estimates and sourcing necessary parts.
- Scheduling mechanics and assisting with troubleshooting.
- Creating work orders and reviewing timecards.
- Approving purchase orders and participating in the hiring and training processes.
- Conducting quality control inspections post-maintenance.
- Take full responsibility for resolving issues faced by the teams under your supervision, ensuring satisfactory completion.
- Collaborate with various teams and departments to deliver cranes punctually, within budget, and at the highest quality standards while achieving overall company objectives.
Qualifications:
- A minimum of 5 years of experience as a crane mechanic, along with 2-3 years in a supervisory role is preferred.
- Proven expertise in diagnosing, repairing, and maintaining various systems, including engines, transmissions, hydraulics, and LMI systems across different equipment lines.
- Exceptional customer service and organizational capabilities.
- Strong communication skills.
- Proficient in computer applications, including ERP systems, Smartsheet, and MS Office Suite.
- Ability to mentor lower-level employees and first-line supervisors.
- A high school diploma or equivalent is required; a Bachelor’s degree is preferred.
- Capability to troubleshoot minor issues remotely and provide effective solutions.
- Effective scheduling management skills.
- Strong interpersonal skills; friendly, courteous, and approachable demeanor.
- Stress management abilities are advantageous.
- Willingness to work extended hours, including evenings and weekends.
Benefits:
- Play a crucial role in enhancing the quality of services and repairs for over 700 cranes.
- Company-provided cell phone and tablet.
- Competitive compensation and a matching 401(k) plan.
- Paid vacation, company holidays, and sick leave.
- Flexible spending accounts and health savings accounts.
Bigge Crane and Rigging is an equal opportunity employer, providing employment opportunities to all individuals without regard to race, color, religion, sex, national origin, age, disability, genetics, military, or veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
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