Assistant Manager, Bilingual
1 month ago
At Check City, we are seeking a highly skilled and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our retail stores and providing exceptional customer service.
Key Responsibilities:- Assist the Branch Manager in planning and implementing strategies to attract customers
- Coordinate daily customer service operations, including sales processes and payments
- Track progress of weekly, monthly, quarterly, and annual objectives
- Monitor and maintain store inventory
- Evaluate employee performance and identify training needs
- Supervise and motivate staff to perform at their best
- Coach and support new and existing Sales Associates
- Monitor operating costs, budgets, and resources
- Suggest sales training programs and techniques
- Communicate with customers and evaluate their needs
- Handle complaints from customers
- Create reports, analyze, and interpret data, including revenues, expenses, and competition
- Conduct regular audits to ensure the store is functional and presentable
- Ensure all employees adhere to company policies and guidelines
- Act as our store's representative and set an example for our staff
- Proven experience as a Retail Assistant Manager or similar position
- Experience with recruiting and performance evaluation processes
- Familiarity with financial and customer service principles
- Good math skills with the ability to create and analyze reports, spreadsheets, and sales statistics
- Proficient user of MS Office (MS Excel in particular)
- Leadership and organizational abilities
- Interpersonal and communication skills
- Problem-solving attitude
- Flexibility to work in shifts, available to work weekends, evenings, and holidays
- High School Diploma or Equivalent
We offer a competitive salary of $19.00 per hour and a range of benefits, including medical, dental, and vision benefits, paid training, and advancement opportunities.
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