Bilingual Legal Intake Coordinator

1 day ago


Las Vegas, Nevada, United States Jerez Law, PLLC Full time
Job Overview

Jerez Law, PLLC is seeking a highly skilled Bilingual Legal Intake Specialist to join our team. As a key member of our team, you will be responsible for surveying prospective clients, empathizing with them on the details of their cases, and managing new client onboarding and data entry.

Key Responsibilities
  • Screen incoming potential client phone calls to ensure the case falls within the scope of the firm, while providing exceptional customer service
  • Manage various office tasks such as email correspondence, document management, data organization, and research to maintain peak efficiency
  • Book consultations for prospective clients with our lawyers to expand our caseload and ensure accurate meeting schedules
  • Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files
  • Coordinate awareness initiatives and foster relationships with other attorneys alongside the marketing team to grow our prospective client base
Requirements
  • High school diploma or equivalent required; Bachelor's degree preferred
  • Previous legal experience a plus
  • Familiarity with case management and CRM systems a bonus
  • Sales or customer service experience highly valued
  • Full familiarity with the Microsoft Office suite, with advanced Excel proficiency
About Us

Jerez Law, PLLC is a law firm dedicated to representing people who have been injured. We strive to provide exceptional service and develop strong relationships with clients to best represent them.



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