Bilingual Customer Service Representative
3 weeks ago
We are seeking a highly skilled Bilingual Customer Service Representative to join our team at Life Trans, Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients in both English and Spanish.
Main Responsibilities:
- Answer incoming calls from customers in both English and Spanish via phone.
- Update client account information.
- Verify insurance eligibility.
- Communicate with case managers and patients.
- Schedule transportation for clients.
- Coordinate with the dispatch team for transport availability.
Requirements:
- Multitasking.
- Resolving conflict.
- Phone skills.
- General Computer Knowledge.
- Problem-solving.
- Communication skills.
- Customer service.
- Must be Bilingual.
- High school Diploma/ GED.
About Life Trans, Inc:
We are a leading provider of transportation services, dedicated to delivering exceptional customer experiences. Our team is passionate about making a difference in the lives of our clients, and we are seeking like-minded individuals to join our team.
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