Bilingual Customer Service Representative

3 weeks ago


Las Vegas, Nevada, United States Life Trans, Inc Full time

We are seeking a highly skilled Bilingual Customer Service Representative to join our team at Life Trans, Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients in both English and Spanish.

Main Responsibilities:

  • Answer incoming calls from customers in both English and Spanish via phone.
  • Update client account information.
  • Verify insurance eligibility.
  • Communicate with case managers and patients.
  • Schedule transportation for clients.
  • Coordinate with the dispatch team for transport availability.

Requirements:

  • Multitasking.
  • Resolving conflict.
  • Phone skills.
  • General Computer Knowledge.
  • Problem-solving.
  • Communication skills.
  • Customer service.
  • Must be Bilingual.
  • High school Diploma/ GED.

About Life Trans, Inc:

We are a leading provider of transportation services, dedicated to delivering exceptional customer experiences. Our team is passionate about making a difference in the lives of our clients, and we are seeking like-minded individuals to join our team.



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