Customer Engagement Specialist

4 days ago


La Jolla, California, United States Plastic Surgery Associates Full time
Job Title:

Customer Engagement Specialist

Job Description:

We are seeking a Customer Engagement Specialist to join our Plastic Surgery & Med Spa team. The successful candidate will be responsible for gathering and analyzing key market information, as well as identifying areas of improvement to increase company revenue and brand.

This role requires a highly organized and analytical individual who can perform multiple tasks simultaneously. Key responsibilities include:

  • Scheduling patient appointments and answering phone calls in a timely manner.
  • Corresponding with patients via email or video conferencing to coordinate photo shoots.
  • Conducting market research to determine the potential of products and services.
  • Analyzing market strengths, weaknesses, opportunities, and threats.
  • Developing and implementing innovative marketing campaigns to increase brand awareness.
  • Assisting the front desk with administrative duties.
  • Creating social media content to engage with customers and promote the company's services.

The ideal candidate will have previous experience in the Plastic Surgery and Med Spa field, familiarity with Electronic Medical Records, strong analytical and critical thinking skills, excellent communication and presentation skills, and the ability to work well in teams.

Estimated Salary:

$60,000 - $80,000 per year, depending on experience.

Why Choose Us:

At Plastic Surgery Associates, we offer a competitive salary, a dynamic work environment, and opportunities for professional growth and development.



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