Customer Service Retail Specialist

3 weeks ago


La Puente, California, United States Spin Boutique Full time
Customer Service Retail Specialist

We are seeking a highly motivated and customer-focused Customer Service Retail Specialist to join our team at Spin Boutique. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our clients.

Job Summary

This role involves working in a fast-paced retail environment, interacting with customers, and maintaining a clean and organized store environment. The ideal candidate will have excellent communication skills, be able to work effectively in a team environment, and be able to lift up to 25 pounds.

Responsibilities

Customer Interaction:

  • Engage with customers to understand their needs and preferences, making recommendations and offering suggestions to enhance their shopping experience.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.

Maintenance and Organization:

  • Maintain a clean and organized store environment, including the sales floor, stockroom, and parking area.
  • Use POS software to accurately track and manage inventory levels, identifying opportunities for improvement and implementing changes as necessary.

Additional Responsibilities:

  • Monitor and respond to social media comments and messages in a timely manner.
  • Perform other duties as assigned by management, including but not limited to: assisting with visual merchandising, and performing cash handling responsibilities.
Estimated Salary Range

The estimated salary for this position is between $45,000 and $55,000 per year, depending on location and level of experience.



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