Retail Sales and Customer Engagement Specialist

6 days ago


La Habra, California, United States Premium Brands Services, LLC Full time
Empower Women's Fashion Choices with Lane Bryant

At Lane Bryant, we're on a mission to redefine the fashion industry by providing high-quality plus-size clothing that makes women feel confident and beautiful. As a Retail Sales and Customer Engagement Specialist, you'll play a vital role in creating an exceptional customer experience that drives sales and brand loyalty.

About the Role:

The ideal candidate will possess strong sales and hospitality skills, with a passion for building relationships and delivering exceptional customer service. You'll work closely with our customers to understand their needs, provide personalized recommendations, and drive sales growth through effective floor supervision and engagement strategies.

Main Responsibilities:

* Develop and maintain a deep understanding of our products, including fit, fashion trends, and features to effectively recommend solutions to customers
* Build strong relationships with customers through proactive contact, regular check-ins, and personalized communication
* Drive sales growth through effective floor supervision, product knowledge, and engagement strategies
* Stay up-to-date with business drivers, market trends, and competitor activity to identify opportunities and optimize customer experiences
* Collaborate with colleagues to achieve sales targets and improve customer satisfaction

Requirements:

* 1+ years of sales or hospitality experience, preferably in a retail environment
* Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues
* Ability to work independently and as part of a team, with a focus on driving results and achieving sales targets
* Basic math skills and accuracy when handling cash, operating a point-of-sale system, and performing other sales-related tasks
* Availability to work a variety of shifts, including evenings, weekends, and holidays

What We Offer:

* Competitive hourly rate: $18-$22 per hour (based on location and experience)
* Opportunities for career advancement and professional growth within a dynamic and supportive team environment
* Comprehensive training program to develop your skills and expertise in retail sales and customer engagement
* Discounts on Lane Bryant merchandise and access to exclusive promotions and events
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