Fashion Sales Representative

6 days ago


Lancaster, Pennsylvania, United States Michael Kors Full time

About Michael Kors

Michael Kors is a leading luxury fashion brand that is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

Job Summary

We are seeking a highly motivated and fashion-forward Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.

Key Responsibilities

  • Sales Generation:
    • Meet sales goals and targets
    • Utilize sales and service skills to maximize sales performance
  • Product Knowledge:
    • Demonstrate an in-depth knowledge of our merchandise, including product features, benefits, and pricing
    • Monitor all details of sales transactions, including shipping, alterations, and special requests, to ensure customer satisfaction
    • Comply with all sales-related policies and procedures
  • Customer Service:
    • Provide the highest level of customer service, including building and maintaining repeat clientele
    • Resolve all client problems and complaints quickly and effectively, ensuring customer satisfaction
  • Operations:
    • Keep the selling floor and merchandise neat, organized, and stocked
    • Assist in the maintenance of all inventory in the stockroom and on the selling floor
    • Assist in all areas of stock, shipping, receiving protocol/policies, and all shipping/receiving related paperwork
    • Participate in inventories and maintain accurate records
    • Comply with all Point-of-Sale policies and procedures
    • Properly execute all relevant register functions
    • Adhere to work schedule, inclusive of time and attendance
    • Participate in all relevant training and development seminars, programs, and meetings as directed by store management

What We Offer

At Michael Kors, we are committed to creating a diverse and inclusive workplace where everyone feels valued and empowered to succeed. We believe that our differences are what make us stronger, and we strive to inspire change and growth within each other.

We are proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.



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