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Client Relations Manager

2 months ago

Houston, Texas, United States Leslie Bourgeois - State Farm Agent Full time
Job Overview

Benefits:

  • Performance-based bonuses
  • Attractive salary package
  • Flexible working hours
  • Career advancement opportunities
  • Paid leave

ROLE SUMMARY:

As a Client Relations Manager at Leslie Bourgeois - State Farm Agent, you play a crucial role in our operational success and the satisfaction of our clients. Your primary responsibility is to foster strong relationships with clients while serving as a bridge between their needs and our agency's services. You enhance customer experiences by effectively promoting relevant products and solutions.


Advance your career while making a positive impact in the community. We are looking for a dedicated, personable, and sales-oriented individual to join our team.


KEY RESPONSIBILITIES:
  • Build and maintain strong customer relationships, ensuring regular follow-ups.
  • Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Encourage enduring and productive customer relationships.
REQUIREMENTS:
  • Prior experience in managing client relationships is advantageous.
  • Genuine interest in marketing tailored products and services to meet customer needs.
  • Exceptional communication skills, both written and verbal.
  • Commitment to providing excellent customer service.
  • Ability to anticipate and understand customer needs.
  • Proficient in establishing rapport with clients.
ADDITIONAL BENEFITS:
  • Paid time off, including holidays and personal/sick days.
  • Compensation structure includes salary plus commission/bonus.
  • Opportunities for professional growth and advancement within the agency.

Flexible remote work options are available.