Counter Sales Representative

3 weeks ago


Jessup, Pennsylvania, United States United Refrigeration, Inc. Full time
Company OverviewUnited Refrigeration, Inc. is a leading national HVACR wholesale distributor with over 400 branches across the US. Our mission is to provide exceptional technical expertise, industry-leading product selection, and robust inventory support to technicians who rely on us.

We are seeking a motivated Counter Sales / Customer Service professional to join our team. This role will play a crucial part in supporting our growth and expansion by providing excellent customer service, identifying and fulfilling customer needs, and executing orders accurately and efficiently.

The ideal candidate will have multi-year sales experience in the HVAC/R field or other industries, a genuine enthusiasm for sales and dealing with people, and a willingness to learn and grow with our company.

Compensation and BenefitsWe offer a competitive salary of $55,000 - $65,000 per year, comprehensive benefits including health, dental, 401(k), life insurance, paid time off, and paid holidays. We also provide opportunities for career advancement and professional development.

Job DescriptionThis role will be responsible for:
  • Greeting customers and answering phones promptly and courteously
  • Providing professional and knowledgeable assistance to customers through identifying and fulfilling their product requests and answering technical questions
  • Executing customer orders accurately and efficiently via phone, email, and direct interaction at the showroom counter
  • Utilizing computer systems to research products, conduct invoicing, credits, returns, reclaim, and product procurement/replenishment

Physical DemandsThis role requires prolonged standing, bending, stooping, stretching, and ability to climb ladders. Manual dexterity and eye-hand coordination are necessary for data input.

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