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Senior Director of Operations and Business Development
2 months ago
We are seeking a highly experienced and skilled Senior Director of Operations and Business Development to join our team at HMSHost. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and ensuring exceptional customer experiences across our restaurant locations.
Key Responsibilities- Operations and Business Development: Develop and implement strategies to drive revenue growth, improve profitability, and enhance customer satisfaction.
- Leadership and Management: Lead and manage a team of restaurant managers and staff, providing guidance, coaching, and development opportunities to ensure their success.
- Financial Management: Analyze financial data, develop budgets, and make informed decisions to optimize restaurant performance.
- Customer Experience: Ensure that all restaurants meet the highest standards of quality, cleanliness, and customer service.
- Brand Management: Maintain a deep understanding of HMSHost's brand standards, policies, and procedures, and ensure that all restaurants adhere to these guidelines.
- Communication and Collaboration: Foster strong relationships with internal stakeholders, including regional leadership, HR, and other departments, as well as external partners, such as landlords and vendors.
- Education and Experience: Bachelor's degree in Hospitality Management or related field, with a minimum of 10 years of experience in restaurant operations, management, and business development.
- Leadership and Management: Proven track record of leading high-performing teams, developing and implementing successful business strategies, and driving revenue growth.
- Financial Management: Strong analytical and problem-solving skills, with the ability to interpret financial data and make informed decisions.
- Communication and Collaboration: Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
- Competitive Salary and Bonus Structure: A comprehensive compensation package that includes a competitive salary and bonus structure.
- Opportunities for Growth and Development: A dynamic and supportive work environment that offers opportunities for growth and development.
- Recognition and Rewards: A recognition and rewards program that acknowledges and rewards outstanding performance and contributions.
