Environmental Customer Support Specialist

1 week ago

Allentown, Pennsylvania, United States Clean Earth Holdings Full time

Environmental Customer Support Specialist

Company Overview

Clean Earth Holdings is a prominent player in the specialty waste management sector across the United States, offering comprehensive solutions for remediation, disposal, recycling, and beneficial reuse of contaminated materials, including hazardous and non-hazardous waste. Our extensive range of technologies and services caters to a variety of industries that produce waste, such as energy, infrastructure, commercial, industrial, retail, and healthcare.

Our distinctive ability to provide a holistic, full-service solution for managing multiple waste streams from a single client sets us apart from our competitors. We pride ourselves on our meticulous processes, unwavering due diligence, and exceptional recycling solutions that prioritize customer satisfaction.

At Clean Earth, we adopt a proactive and committed approach to recycling and reusing waste that would otherwise contribute to landfills. Our team of specialists is dedicated to delivering tailored waste disposal and recycling solutions that align with your company’s objectives.

Position Overview

Utilize your keen attention to detail as an Environmental Customer Support Specialist with a leading organization in environmental and regulated waste management.

As a vital member of our customer experience team, you will take the initiative to coordinate waste disposal requirements in accordance with service agreements. You will provide essential support to clients, internal operations, finance, logistics, and field personnel to ensure an exceptional level of customer satisfaction.

Key Responsibilities

  • Respond to incoming inquiries from clients and community members.
  • Reach out to customers who have not received service recently and document interactions.
  • Process orders for pickups and deliveries, ensuring all necessary documentation is complete.
  • Manage account setups for new clients in our systems.
  • Prepare quotes and pricing agreements for both existing and new clients.
  • Provide information to prospective leads and direct them to appropriate management.
  • Maintain and update waste profiles in our profiling software.
  • Prepare labels for shipments related to recycling orders.
  • Collaborate with accounts receivable teams regarding outstanding invoices and process payments.
  • Handle requests for Certificates of Insurance for current and prospective clients.
  • Assist sales representatives with necessary information for their accounts.
  • Generate tonnage reports for current clients.
  • Support shipping and receiving operations with unscheduled deliveries.
  • Assist the billing team with updates on current orders.
  • Facilitate transportation logistics for customer pickups.
  • Provide training and support to new customer service representatives.
  • Offer assistance to other facilities as needed.

Qualifications

Essential Qualifications

  • High school diploma or GED with a minimum of 3 years of experience in a customer service environment.
  • Strong customer service and business acumen.
  • Ability to work independently on multiple projects with competing deadlines.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
  • Experience with CRM systems or web-based applications.
  • Excellent verbal and written communication skills, with a focus on accuracy and attention to detail.
  • Strong multitasking abilities and capacity to meet deadlines.

Preferred Qualifications

  • Familiarity with Salesforce and Oracle systems.
  • Capability to lead projects specific to client accounts.

Additional Information

Clean Earth Holdings offers a competitive benefits package, including health, dental, vision, life, and disability insurance starting from the first day of employment. Additional benefits include paid time off, wellness programs, employee discounts, tuition assistance, and a 401(k) plan with company matching.

We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all aspects of employment, including recruiting, hiring, placement, promotion, termination, and training.

  • Customer Service Representative

    3 days ago

    Allentown, Pennsylvania, United States GFL Environmental Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at GFL Environmental. As a key member of our sales and support team, you will be responsible for providing exceptional customer service and support to our business clients.Key Responsibilities:Provide Excellent Customer Service: Respond to customer...

  • Customer Service Representative

    3 days ago

    Allentown, Pennsylvania, United States GFL Environmental Full time

    Job SummaryThe Customer Service Representative will play a key role in selling and promoting GFL Environmental's solid waste services to businesses and industrial establishments. This individual will be responsible for assisting outside sales representatives with appointment setting, customer tracking, and quotations.Key ResponsibilitiesProvide exceptional...

  • Environmental Sustainability Specialist

    1 week ago

    Allentown, Pennsylvania, United States Clean Earth Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Environmental Sustainability Specialist to join our team at Clean Earth. As a key member of our operations team, you will play a critical role in ensuring the safe and efficient management of hazardous waste and recyclable materials.Key ResponsibilitiesWaste Management: Handle hazardous...

  • Customer Service Representative

    6 days ago

    Allentown, Pennsylvania, United States GFL Environmental Full time

    Job SummaryThe Customer Service Representative will play a key role in promoting GFL Environmental's solid waste services to businesses and industrial establishments. This individual will be responsible for assisting in the sales and promotion of services, handling customer inquiries, and providing exceptional customer service.Key ResponsibilitiesCustomer...

  • Customer Support Specialist

    2 weeks ago

    Allentown, Pennsylvania, United States iQuor Full time

    We are thrilled that you are considering a career with iQor. From engaging with customers to providing product assistance, we are committed to helping you unlock your potential. Advance Your Career with a personalized career trajectory. Enhance Your Skills through award-winning training programs. Increase Your Earnings with competitive compensation packages....

  • CDL A Driver

    4 days ago

    Allentown, Pennsylvania, United States Enviri Corporation Full time

    Job Summary:We are seeking an experienced CDL A driver to join our team at Enviri Corporation. As a CDL A Driver - Environmental Sustainability Specialist, you will be responsible for transporting and disposing of waste materials in accordance with our environmentally responsible policies and procedures.Key Responsibilities:Transporting and disposing of...

  • Bilingual Customer Support Specialist

    7 days ago

    Allentown, Pennsylvania, United States iQor Full time

    Onboarding Day at our designated location:**BILINGUAL SPANISH REQUIRED****CALL CENTER EXPERIENCE REQUIRED****REMOTE WORK AVAILABLE AFTER INITIAL ONBOARDING**BENEFITS:Potential for performance-based bonuses and salary increases.Comprehensive health benefits after a brief waiting period - including Medical, Dental & Vision.Paid time off available after a...

  • Customer Order Support Specialist II

    1 week ago

    Allentown, Pennsylvania, United States Olympus Corporation of the Americas Full time

    Olympus Corporation of the Americas is looking for a Customer Order Support Specialist (Level II) to join our team. This position focuses on managing customer orders, addressing inquiries, and delivering outstanding customer service. The successful candidate will possess 2-3 years of experience in Customer Service or Sales Support, along with excellent...

  • Ambulatory Care Customer Support Specialist

    2 weeks ago

    Allentown, Pennsylvania, United States HCSC Full time

    Join Our TeamAre you passionate about enhancing patient experiences and addressing healthcare needs? At Hospital Central Services, Inc. & Affiliates (HCSC), we are committed to delivering innovative solutions in the healthcare sector.Position OverviewThe Customer Support Specialist will be an integral part of our Ambulatory Care Division, responsible for...

  • CDL A Driver

    3 days ago

    Allentown, Pennsylvania, United States Enviri Corporation Full time

    Job DescriptionWe are seeking an experienced and professional CDL A driver to join our team at Enviri Corporation. As a key member of our environmental services team, you will be responsible for transporting and disposing of waste materials in accordance with our environmentally responsible policies and procedures.Key Responsibilities:Packing and...

  • Customer Support Associate

    1 week ago

    Allentown, Pennsylvania, United States Evonik Full time

    Client Relations SpecialistLocation: United StatesFunction: Logistics & Supply Chain ManagementCareer Level: Experienced professionals (2-5 years)Legal Entity: Evonik CorporationBusiness Line: Comfort & InsulationWhat We OfferJoin a dynamic team where you will engage in stimulating and rewarding projects within a modern and innovative workspace. Our...

  • Customer Order Support Specialist II

    2 weeks ago

    Allentown, Pennsylvania, United States Olympus Corporation of the Americas Full time

    Location: Hybrid work environmentCompany Overview: For over a century, Olympus has been dedicated to enhancing the health, safety, and overall quality of life for individuals worldwide.Every day, we embody our philosophy, True to Life, by advancing medical technologies and improving patient care standards, enabling people to achieve their aspirations and...

  • CDL Driver

    4 days ago

    Allentown, Pennsylvania, United States Enviri Corporation Full time

    Job Summary:Enviri Corporation is seeking a CDL B Driver to join our team in the field of environmental sustainability. As a CDL B Driver, you will be responsible for transporting and disposing of waste materials in accordance with our environmentally responsible policies and procedures.Key Responsibilities:Pack, transport, and dispose of waste materials in...

  • Lead Customer Support Specialist

    2 weeks ago

    Allentown, Pennsylvania, United States Health Network Laboratories Limited Partnership Full time

    Position Title: Senior Customer Care Representative Job Overview: This role is designed for a dedicated professional who excels in fostering and enhancing relationships with clients and patients through exceptional service. The Senior Customer Care Representative is crucial in ensuring customer loyalty and satisfaction. Key Responsibilities: Exhibit a...

  • Culinary Support Specialist

    2 weeks ago

    Allentown, Pennsylvania, United States Phoebe Ministries Full time

    Job OverviewPosition: Culinary Support SpecialistOrganization: Phoebe MinistriesPhoebe Ministries is seeking dedicated Culinary Support Specialists to enhance our esteemed long-term care environment.Available Roles:Guest Service RepresentativeUtility Support StaffCulinary TechnicianHead ChefWe offer flexible scheduling options to accommodate your needs, with...

  • Culinary Support Specialist

    1 week ago

    Allentown, Pennsylvania, United States Phoebe Ministries Full time

    Culinary Support Specialist Phoebe Ministries is seeking Culinary Support Specialists to enhance our esteemed long-term care environment. Available Positions: Guest Service Representative (GSR)Utility WorkerCulinary TechnicianChef de CuisineWe offer Flexible OPTIONS tailored to accommodate your schedule. Currently hiring for Part-Time and Per Diem roles. At...

  • Culinary Support Specialist

    2 weeks ago

    Allentown, Pennsylvania, United States Phoebe Ministries Full time

    Culinary Support Specialist Phoebe Ministries is seeking dedicated Culinary Support Specialists to enhance our esteemed long-term care facility. Available Positions: Guest Service Representative (GSR)Utility WorkerCulinary TechnicianChef de CuisineWe offer Flexible OPTIONS tailored to accommodate your schedule. Currently hiring for Part-Time and Per Diem...

  • Culinary Support Specialist

    1 week ago

    Allentown, Pennsylvania, United States Phoebe Ministries Full time

    Culinary Support Specialist Phoebe Ministries is seeking dedicated Culinary Support Specialists to enhance our esteemed long-term care environment. Available Positions: Guest Service Representative (GSR)Utility WorkerCulinary TechnicianChef de CuisineWe offer Flexible OPTIONS tailored to accommodate your schedule. We value our employees and recognize their...

  • Culinary Support Specialist

    1 week ago

    Allentown, Pennsylvania, United States Phoebe Ministries Full time

    Culinary Support Specialist Phoebe Ministries is seeking dedicated Culinary Support Specialists to enhance our esteemed long-term care environment. Available Positions: Guest Service Representative (GSR)Utility WorkerCulinary TechnicianChef de CuisineWe offer Flexible OPTIONS tailored to accommodate your schedule. Now Hiring Part Time and Per Diem. At...

  • Culinary Support Specialist

    2 weeks ago

    Allentown, Pennsylvania, United States Phoebe Ministries Full time

    Culinary Support Specialist Phoebe Ministries is seeking dedicated Culinary Support Specialists to enhance our esteemed long-term care facility. Available Positions: Guest Service Representative (GSR)Utility WorkerCulinary TechnicianChef de CuisineWe offer flexible scheduling options to accommodate your needs. We value our employees and recognize their vital...