Restaurant Operations Manager

4 weeks ago

Loma Linda, California, United States Farmer Boys Full time
Restaurant Operations Manager Job Description

This position is responsible for contributing to the planning and execution of strategic short- and long-term business goals of the restaurant, including profitability. The ideal candidate will have a proven track record of leadership and management skills, with the ability to develop and implement marketing and sales strategies to drive revenue growth and meet business objectives.

Key Responsibilities:
  • Helps with the controls of costs and managing budgets, including labor costs, food and beverage costs, and other operating expenses.
  • Actively participates in the selection, onboarding & orientation, and training of all new team members.
  • Responsible for the ongoing training and development of all existing restaurant team members.
  • Responsible for the effective productivity of day-to-day operations for their shift and functions of the Farmer Boys restaurant consistently using independent decisions daily.
  • Record keeping, ordering/receiving, inventory, proper sales procedures, cash management, successful team member deployment, and relations are included in the administrative duties.
  • Leads with and maintains a positive and professional image in the restaurant and the community.
  • Follow and uphold Company policies, procedures, and processes. Ensures compliance with local, state, and federal rules and regulations, including health and safety standards, labor laws, and licensing requirements.
  • Follow the work schedule as posted unless a change in the schedule is arranged with General Manager.
  • Other duties as assigned.

Cash Handling Procedures:
  • Accepts and accurately processes payments using the cash register operating system.
  • Ensures all sales are processed according to policy.
  • Has a safe combination for getting proper coin and currency needed for cashiers, making drops, and depositing daily proceeds into the safe.
  • Assigns registers; closes out and counts down the registers. Investigates all sales, cash, or operating discrepancies according to the procedure.
  • Follows policy concerning the amount of cash kept in the register; counts and verifies cash drawer per store policy.
  • Follow all of Brinks' safe procedures and policies.

Food Safety:
  • Proactively protects critical limits and standards assigned to product critical control points.
  • Unwavering protection of the safety of products above all other job priorities.
  • Responsible to ensure that any and all necessary corrective actions are taken to mitigate food safety risks.
  • Ensure consistent and accurate records are kept for temperature logs, critical control points, etc.
  • Required to periodically attend and implement assigned food safety training classes and education opportunities.
  • Adheres to food safety standards and procedures.

Safety and Security:
  • Holds and safeguards keys to the restaurant.
  • Opens and closes restaurants following all specified security procedures.
  • Responsible for providing a safe working environment for all team members at all times.

Job Requirements:
  • Minimum age requirement is 18.
  • High School diploma or G.E.D. required.
  • State or County mandated Food Handler Card required within the time allotted for the specific State or County. ServSafe certification is preferred.
  • Must be able to successfully pass a background check.
  • Ability to work a scheduled 50-hour work week, weekdays, nights, weekends, and holidays.
  • Proficient in Word, Excel, and Outlook.
  • 1 – 3 years of entry-level leadership/management or combination of experience in a restaurant or customer service establishment.
  • Proven track record exhibiting core leadership competencies as outlined in the Farmer Boys Management Competency Model.
  • Exceptional interpersonal and communication skills, including writing, speaking and active listening.
  • Must have effective conflict resolution and problem-solving skills.
  • Ability to speak, understand, take direction, read, and write in the English language.
  • Ability to communicate effectively and teach job functions to a variety of audiences.
  • Comfortable in a fast-paced or high-pressure environment and able to manage multiple tasks simultaneously.

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