Operations Manager

4 weeks ago

Loma Linda, California, United States Doka Full time
Operations Manager Job Description

At Doka, we are seeking an experienced Operations Manager to join our team in the United States. This is a key role that will oversee all aspects of branch operations, including management of staff, inventory management, business planning, and logistics.

Key Responsibilities:
  • Manage and coordinate the daily operations of the Operations Department, ensuring seamless execution of tasks and projects.
  • Oversee the management of staff, including Yard Manager, Logistics, Yard staff, CSR(s), Demand Planner, and Truck Drivers, providing guidance and support as needed.
  • Ensure operational feasibility of customer contracts, purchase orders, and customer projects in collaboration with sales and engineering teams.
  • Maintain and monitor inventory levels, placing orders with other branches and vendors, while ensuring compliance with company product strategy and managing equipment utilization rates.
  • Supervise physical inventory counts, quality control, and the processing of rental material returns according to company standards.
  • Oversee pre-assembly work, freight cost effectiveness, and initiate credit management processes for new customers, ensuring timely billing and payment compliance.
  • Handle all Operations-related customer complaints, generate reports and spreadsheets, review internal procedures, and recommend process improvements.
  • Manage payroll for Operations staff, fixed cost plans, and maintenance of branch facilities and assets.
  • Ensure compliance with Doka, OSHA, and safety protocols, coordinating safety concerns and training with relevant parties.
Requirements:
  • Bachelor's Degree in Business required, concentration in Finance, Controlling, or Logistics preferred.
  • Recent management experience in administration, operations, or logistics.
  • Facilitates projects and effectively manages multiple tasks.
  • Excellent communication skills, including an excellent command of English (speaking, reading, writing).
  • Qualitative abilities, including strong analytical skills, technical proficiency, and effective problem-solving skills.
  • Proficient using Microsoft Office applications, advanced Excel required.
  • Willing and able to learn new computer systems, products, concepts, and techniques.
  • Possesses strong leadership skills, effectively manages a diverse team, and achieves results.
  • Able to work as an organized team player in a results-driven, fast-paced environment.
What We Offer:
  • Competitive compensation package, including annual salary range of $95,000 - $115,000 USD.
  • Terrific career opportunities, comprehensive benefits, including medical, dental, vision, Flexible Spending Account, company-paid life insurance, supplemental voluntary term life insurance, 401k retirement plan (Roth and Non-Roth), short-term disability, AFLAC policies, paid time off (sick/personal, vacation, floating holiday, and company-paid holidays).

At Doka, we are committed to providing a safe and inclusive work environment. We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your resume by clicking below. Visit us online at www.dokausa.com for additional information on Doka USA, Ltd.

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