Accounts Receivable Specialist
2 weeks ago
ACCOUNTS RECEIVABLE SPECIALIST
POSITION SUMMARY
Key Responsibilities include but are not limited to:
- Process and apply cash receipts from various sources, both physical and electronic.
- Investigate and resolve discrepancies in collaboration with customers to ensure accurate handling.
- Manage Lien and Notice Reports – Assist in the preparation and distribution of monthly reports to relevant stakeholders, incorporating feedback for continuous improvement.
- Review Accounts Receivable aging reports and conduct follow-up calls as necessary, documenting interactions in the ERP system.
- Handle waiver requests to facilitate timely customer payments.
- Process credit card transactions efficiently.
- Collaborate with administrative teams across locations to address and resolve billing inquiries.
- Respond to customer email requests for documentation, including invoices, work orders, W-9 forms, and signed contracts.
- Conduct research on customer payments and resolve cash application discrepancies.
Qualifications:
- High School diploma or equivalent required.
Experience:
- 3-5 years of experience in an office environment.
- 3-5 years of experience in customer service is preferred.
Skills and Abilities:
- Exceptional written and verbal communication skills.
- Strong attention to detail and organizational abilities.
- Proficient in Microsoft Office Suite.
- Basic understanding of accounting principles.
- Team-oriented mindset with a proactive approach to learning and assisting other departments.
COMMITMENT:
Employees are expected to adhere to and support the enforcement of Allied Fire Protection's policies and relevant regulatory requirements.
This job description has been reviewed and understood by the employee.
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