Client Relations Specialist
2 weeks ago
About Valyrian Enterprises, Inc: We are an innovative business management organization that prioritizes diversity and inclusivity. Our team members are central to our mission, fostering a familial atmosphere that sets us apart. We are committed to investing in training and development to ensure the success of our team.
Role: Entry-Level Client Relations Specialist
Key Responsibilities:
- Formulate daily strategies to improve client CRM effectiveness
- Deliver courteous and informative responses to product inquiries
- Address complex customer queries with an emphasis on positive resolutions
- Acquire and apply sales techniques for effective consumer interactions
- Generate purchase orders and oversee client onboarding procedures
- Input new accounts into the CRM and resolve account-related inquiries promptly
- Engage in continuous training and skill enhancement
Essential Skills:
- Outstanding communication and relationship management abilities
- Capability to handle multiple tasks efficiently
- Background in customer service and upselling
- Excels in demanding situations and maintains composure under pressure
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