Patient Services Lead

2 weeks ago


Southfield, Michigan, United States Compass Group, North America Full time
Patient Services Lead Job Summary

We are seeking a highly skilled Patient Services Lead to join our team at Compass Group, North America. As a Patient Services Lead, you will be responsible for coordinating patient meal service and special requests, ensuring that patients receive high-quality care and nutrition.

Key Responsibilities:
  • Oversee systems and processes to ensure strategic and operational objectives are accomplished.
  • Supervise Patient Dining Associates and ensure they provide excellent service to patients.
  • Work with caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities.
  • Interact with nursing and evaluate patient meal selection, tray completion, and delivery process.
  • Communicate problems or concerns with patients to appropriate personnel in a timely manner.
Requirements:
  • Ability to communicate and read documents such as safety rules, procedure manuals, and operation and maintenance instructions.
  • Aptitude for effectively operating hospital's admission, discharge, and transfer (ADT) system, and other computer-based systems.
  • The associate must occasionally lift and/or move up to 100 pounds, as well as maneuver and push food delivery carts.
What We Offer:

As a Patient Services Lead with Compass Group, North America, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to providing a positive and supportive work environment that fosters teamwork and collaboration.

Apply today to join our team and make a difference in the lives of our patients and customers


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