Technical Support Engineer

2 weeks ago


Chicago, Illinois, United States Barco Full time

Barco is dedicated to creating technology that enhances daily experiences. By looking beyond mere visuals, we develop integrated solutions for sight, sound, and collaboration, enabling effective teamwork, insightful sharing, and captivating presentations. Our primary focus spans three key sectors: Enterprise (including meeting and control rooms and corporate environments), Healthcare (covering radiology departments and operating rooms), and Entertainment (from cinemas to live events and attractions). With a global workforce exceeding 3,000 employees, we have achieved remarkable sales figures.

Role Overview

We are seeking a dedicated Customer Services Engineer for the EMEA region, positioned in our Polish office. In this role, you will provide essential support to our partners in the deployment and maintenance of visualization systems across Corporate, Control Room, and Healthcare sectors, playing a crucial role in ensuring Barco's commitment to exceptional service and client satisfaction.

Key Responsibilities

  • Deliver both remote and on-site technical assistance to Barco's clients in the Corporate, Control Room, and Healthcare sectors across the EMEA region.
  • Perform repairs and troubleshooting on Barco hardware and software.
  • Support sales demonstrations to showcase Barco's innovative solutions.
  • Conduct product training sessions for partners and end-users.
  • Execute proactive analysis visits, documenting findings and offering recommendations.
  • Gather insights and feedback from customers and partners regarding our products, relaying this information to product managers and R&D teams.
  • Document actions and solutions promptly and accurately.
  • Participate in training programs to enhance your technical, commercial, and interpersonal skills.
  • Foster relationships with customers to identify service sales opportunities.

Qualifications

  • A minimum of 3 years' experience in a technical customer service or sales role within the visualization industry.
  • Strong understanding of hardware, software, and networking technologies.
  • Fluent communication skills in English; proficiency in additional languages is advantageous.
  • Exceptional verbal and written communication abilities.
  • A service-oriented and client-focused mindset.
  • Familiarity with Barco products and Salesforce is a plus.

What We Offer

  • A permanent employment contract.
  • A competitive salary and benefits package.
  • The chance to work with an international leader in innovation.
  • Access to internal training through Barco University.
  • A modern and cutting-edge work environment.


  • Chicago, Illinois, United States Kin Insurance Full time

    The landscape of insurance is evolving, and so are we at Kin. Our mission is to revolutionize home insurance For Every New Normal. While traditional insurers may struggle to adapt, Kin is designed for the future, ready to tackle challenges and empower our customers to do the same. Recognized as one of BuiltIn Chicago's Best Mid-Sized Companies and Forbes'...


  • Chicago, Illinois, United States Broadcom Corporation Full time

    Important Information: 1. If you are a new user, please create your candidate login account before applying for a position. (Click Sign In > Create Account) 2. If you already possess a Candidate Account, please Sign-In prior to application. Position Overview: This role is dedicated to delivering technical assistance for IDMS mainframe systems. The...

  • Assistant Engineer

    1 week ago


    Chicago, Illinois, United States Hornblower Cruises and Events Full time

    Job Title: Assistant EngineerCompany: Hornblower Cruises and EventsAbout the Role:Supporting the technical maintenance and operation of marine equipmentEnsuring adherence to established engine room proceduresMaintaining essential marine-related supplies and inventoryCoordinating safe loading and transferring of fuel and other essential resourcesPerforming...


  • Chicago, Illinois, United States EZCORP Full time

    Become a Part of Our Team as a Technical Support Engineer for Field SystemsWe are seeking a dedicated Technical Support Engineer to deliver both hardware and software assistance to a network of EZCORP Pawn shop locations. Your role will involve performing on-site visits for regular upgrades and functionality assessments.Why Work With Us:If you are...


  • Chicago, Illinois, United States Intuitive Full time

    Company Overview At Intuitive, we are driven by a singular mission: to enhance lives through minimally invasive care. Our innovative technology empowers healthcare professionals to perform procedures with greater precision and less disruption. As a leader in robotic-assisted surgery, we are dedicated to building a diverse and inclusive workforce that is...


  • Chicago, Illinois, United States Stone Search Full time

    Become a Part of Our Team as an IT Support SpecialistThe IT Support Specialist is an integral member of the Information Technology division, delivering essential technical support to users both onsite and remotely. If you excel in a dynamic environment and have a passion for troubleshooting hardware and software challenges, this role is tailored for you.Key...


  • Chicago, Illinois, United States Carbide-USA LLC Full time

    Job Summary:We are seeking a highly skilled Service Engineer to join our team at Carbide-USA LLC. As a Service Engineer, you will be responsible for providing technical support and services to our customers, ensuring their tooling requirements are met, and resolving any issues that may arise.Key Responsibilities:Collaborate with customers, sales engineers,...


  • Chicago, Illinois, United States Agilent Full time

    Job SummaryAgilent is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our customers. This is a challenging and rewarding role that requires strong technical skills, excellent communication abilities, and a passion for delivering...


  • Chicago, Illinois, United States Intuitive Full time

    Company Overview At Intuitive, we are driven by a singular mission: to enhance lives through minimally invasive healthcare solutions. Our innovative technology empowers healthcare professionals to perform procedures with greater precision and efficiency. As a leader in robotic-assisted surgery, we are dedicated to building a diverse and inclusive workforce...


  • Chicago, Illinois, United States iManage Full time

    About the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at iManage. As a Technical Support Engineer, you will play a critical role in providing exceptional support to our customers, ensuring their success with our products and services.Key ResponsibilitiesAnalyzing and Resolving Complex IssuesYou will be responsible for...


  • Chicago, Illinois, United States United Airlines Full time

    We are seeking a highly skilled Senior Aircraft Engineer to join our team at United Airlines. As a key member of our engineering team, you will provide 24/7 technical support for our aircraft fleet.Key Responsibilities:Provide technical support for aircraft maintenance and repairsCollaborate with cross-functional teams to resolve engineering issuesDevelop...


  • Chicago, Illinois, United States Keeper Security Full time

    About Keeper SecurityKeeper Security is at the forefront of transforming cybersecurity for individuals and organizations globally. Our innovative solutions are designed with a foundation of zero-trust and zero-knowledge security, ensuring protection for every user across all devices.Position OverviewWe are seeking a skilled Technical Support Specialist to...


  • Chicago, Illinois, United States Diamond Technical Services Full time

    Become a Key Player as Director of Engineering OperationsCompany: Diamond Technical ServicesLocation: Bolingbrook, ILType: Full-timeAbout Us: Diamond Technical Services stands at the forefront of the engineering sector, delivering exceptional technical solutions across diverse industries. Our commitment to excellence and customer satisfaction drives our...


  • Chicago, Illinois, United States Diamond Technical Services Full time

    Become a Key Player as Director of Engineering OperationsCompany: Diamond Technical ServicesLocation: Bolingbrook, ILType: Full-timeAbout Us: Diamond Technical Services stands at the forefront of the engineering sector, delivering exceptional technical solutions across diverse industries. Our commitment to excellence and customer satisfaction fuels our...


  • Chicago, Illinois, United States Diamond Technical Services Full time

    Job Summary:We are seeking a highly skilled and experienced Technical Operations Leader to join our executive team at Diamond Technical Services. The ideal candidate will be a visionary leader with a strong technical background and a proven track record of managing engineering teams and projects.Key Responsibilities:Lead and manage the engineering...


  • Chicago, Illinois, United States EMPIST Full time

    Position: Technical Support SpecialistLocation: Hybrid - Chicago, ILSchedule: Remote on Mondays and Fridays; In-office on Tuesdays, Wednesdays, and Thursdays.We are seeking a dedicated and detail-oriented Technical Support Specialist to deliver exceptional technical assistance to a diverse clientele across various sectors.Key Responsibilities:The Technical...


  • Chicago, Illinois, United States EMPIST Full time

    Position: Technical Support SpecialistWork Environment: Hybrid - Chicago, ILSchedule: Mon/Fri - Remote; Tues/Wed/Thurs - OfficeWe are seeking a dedicated, enthusiastic, and detail-oriented Technical Support Specialist to deliver exceptional technical assistance to a wide array of clients across various sectors.Key Responsibilities:The Technical Support...


  • Chicago, Illinois, United States iManage Full time

    Job OverviewiManage is seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing top-notch technical support to our clients, analyzing and resolving complex technical issues, and collaborating with internal teams to ensure client success.Key ResponsibilitiesTechnical Support:...


  • Chicago, Illinois, United States Rise Technical Full time

    Electrical Controls EngineerSalary: $95,000 - $130,000 + Management Progression + Flexible Work Hours + Up to 3 Weeks PTO + 7 Holidays + Comprehensive BenefitsLocation: Chicago, ILAre you an experienced Electrical Controls Engineer eager to advance into a senior position and spearhead innovative projects?This opportunity is ideal for those looking to take on...


  • Chicago, Illinois, United States EMPIST Full time

    Job OverviewSalary: $50,000 - $55,000Position: Service Desk AnalystWork Arrangement: Hybrid - Chicago, ILRemote: Monday/FridayIn-Office: Tuesday/Wednesday/ThursdayWe are seeking a dedicated, detail-oriented Service Desk Analyst to deliver exceptional technical assistance to a diverse clientele across various sectors.Key Responsibilities:The Service Desk...