Luxury Appliance Sales Consultant
2 weeks ago
Job Overview
Position Summary
Sub-Zero Group Southeast, a leading distributor of luxury kitchen appliances, is seeking a dedicated Showroom Sales Associate to join our dynamic team. This position is pivotal in delivering an exceptional appliance consultation and shopping experience to our clientele. The Showroom Sales Associate will manage the sales process within the showroom, aiming to cultivate a value-driven relationship with customers throughout their purchasing journey. Key responsibilities include:
- Facilitating the appointment scheduling process for showroom visits, including conducting pre-visit interviews
- Delivering an outstanding, engaging, and informative showroom consultation for both scheduled and walk-in customers
- Assisting customers via phone, managing appointment bookings, providing information, and identifying their needs
- Collaborating with dealers and industry professionals to foster trust and mutually beneficial partnerships
- Ensuring a welcoming and aesthetically pleasing work environment for both team members and guests
- Coordinating a smooth transition from showroom visit to product installation, ensuring a positive customer experience
- Working closely with the Showroom Manager to maintain high standards of service and follow-up, incorporating feedback and proactively enhancing product knowledge
- Supporting promotional activities and events within the showroom, as well as overall operational tasks
- Nurturing long-term customer relationships through follow-ups, encouraging referrals, and repeat business
- Participating in ongoing training and product knowledge enhancement
- Demonstrating organization, efficiency, and conscientiousness as a team member
- Availability to work Monday through Friday, with rotating Saturdays
Required Qualifications
Skills
Preferred
CRM Novice
Behaviors
Preferred
Team Player : Works effectively within a team environment
Enthusiastic : Displays a strong passion and interest in the role
Dedicated : Committed to tasks with integrity and loyalty
Motivations
Education
Required
High School diploma or equivalent.
Preferred
Bachelor’s degree or higher.
Experience
Preferred
Minimum of 3 years in a retail sales environment, with experience in utilizing computer systems for data tracking (CRM). Basic knowledge of design or merchandising is advantageous, though not mandatory.
Licenses & Certifications
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