Front of the House Ambassador

4 days ago


Santa Rosa, California, United States Buffalos Wings N' Things Full time

Job Summary: We are seeking a highly skilled and customer-focused Front of the House Partner to join our team at Buffalo's Wings N' Things. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer service and ensuring a pleasant dining experience for our guests.

Key Responsibilities:

  • Customer Service: Provide professional and courteous service to customers, ensuring their needs are met and exceeded.
  • Team Collaboration: Work closely with the team to execute day-to-day operations, maintaining high standards of quality, service, and safety.
  • Health and Safety: Ensure the health and safety of customers and colleagues in the workplace, adhering to company policies and procedures.
  • Service Standards: Execute Buffalo's Wings N' Things Service & Hospitality Touchpoints consistently, delivering a memorable experience for customers.
  • Gifts to Customers: Deliver exceptional service, including:
    • Great Food
    • Ice Cold Beverages
    • Fast Serving Time
    • Tangible Value of Experience
    • Service that Connects

Benefits:

  • Paid Training: Receive comprehensive training to develop your skills and knowledge.

Work Schedule:

  • 8-Hour Shift: Work a standard 8-hour shift, ensuring a consistent and reliable service.

Supplemental Pay:

  • 13th Month Salary: Receive a 13th month salary as a token of appreciation.
  • Overtime Pay: Earn overtime pay for additional hours worked.
  • Tips: Receive tips as a reward for exceptional service.

Requirements:

  • Dining Experience: 1 year of experience in a dining setting (preferred).
  • Language: English language proficiency (preferred).


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