Bilingual Patient Support Specialist
6 days ago
We are seeking a highly skilled and compassionate Bilingual Patient Support Representative to join our team at Resource Corporation of America. As a key member of our team, you will play a vital role in providing exceptional patient support and services to our patients and their families.
Responsibilities- Screen patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA/marketplace, and Social Security Disability, assisting patients throughout the application process.
- Build relationships and provide excellent customer service to patients, patient families, partner staff, agencies, and peers to help facilitate applications.
- Communicate clearly and effectively both orally and in writing.
- Self-motivated, dependable, and adaptable.
- Organized and have strong time-management skills.
- Able to follow all HIPAA, state, and federal guidelines.
- Knowledgeable of office equipment, including phone, fax, computers, and email.
- Bilingual (English/Spanish) required.
- Past experience desired, not required: Medicaid experience, work in hospital or medical office setting, insurance verification, Social Services and/or Patient Advocate, working knowledge of hospital systems (ie: Epic, Cerner, Meditech).
- We offer a robust employee benefits package, including medical, dental, vision, paid holidays, paid time off, life, personal accident, and disability insurance, 401K retirement plan, flexible spending accounts, employee referral bonus program, discounts on hotels, vacations, car rentals, and immediate access to 24/7 Telehealth service.
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Bilingual IT Support Specialist
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