Japanese Bilingual Support Specialist

2 weeks ago


Houston, Texas, United States Actus Consulting Group Full time
Job Title: Japanese Bilingual Support Engineer

We are seeking a highly skilled Japanese Bilingual Support Engineer to join our team at Actus Consulting Group. As a key member of our IT support team, you will be responsible for providing technical support and troubleshooting services to our clients.

Job Description

The successful candidate will have a strong background in IT support and a high level of proficiency in both English and Japanese. You will be responsible for:

  • Providing technical support and troubleshooting services to clients via phone, email, and on-site visits.
  • Configuring and installing hardware and software for clients.
  • Performing routine maintenance and upgrades on client systems.
  • Documenting and reporting technical issues and resolutions.
  • Collaborating with internal teams to resolve complex technical issues.

We are looking for a highly motivated and organized individual with excellent communication skills and a strong attention to detail. If you are a team player with a passion for IT support and a desire to work with a dynamic and growing company, we encourage you to apply.

Requirements

To be successful in this role, you will need:

  • 3+ years of experience in IT support.
  • Strong proficiency in English and Japanese.
  • BS Computer Science or relevant field.
  • Excellent communication and documentation skills.
  • Valid driver's license.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and organized individual with a passion for IT support, we encourage you to apply.



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