Medical Office Coordinator
4 weeks ago
About the Role
NextCare Urgent Care is seeking a highly skilled and customer-focused Patient Service Specialist to join our team in Chandler, Arizona. As the first point of contact for patients, you will play a critical role in ensuring a positive and efficient experience for our patients and families.
Key Responsibilities
- Provide exceptional customer service and communicate effectively with patients, families, and healthcare providers
- Manage patient flow, monitor wait times, and ensure a smooth and efficient experience
- Process patients for discharge, including preparing charges, collecting payment, and issuing receipts
- Support the organization with quality customer service and treat all patients with respect and dignity
Requirements
- High School Diploma or equivalent
- Typing and computer proficiency in Windows-based software
- Ability to multi-task, provide quality customer service, prioritize, and think critically in a fast-paced environment
Benefits
NextCare offers a comprehensive benefits package, including medical, health savings account, dental, vision, basic life, voluntary employee/spouse/child life, long-term disability, short-term disability, employee assistance program, critical illness, accident, legal, identity theft, and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits.
Equal Opportunity Statement
NextCare Urgent Care is an Equal Opportunity Employer.
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