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Strategic Accounts Coordinator
2 months ago
We are seeking a highly skilled and detail-oriented Strategic Accounts Coordinator to join our team at Distinctive Staffing Solutions LLC. As a key member of our sales support team, you will be responsible for providing exceptional customer service, managing orders, and building strong relationships with our clients and vendors.
Key Responsibilities- Order Management: Manage orders through all phases, including creation, submission, and communication with internal teams.
- Customer Service: Serve as the first point of contact for customers and sales team, responsible for processing, reviewing, and handling all activities from order placement to delivery.
- Relationship Building: Develop and maintain strong relationships with strategic vendors and customers, working closely with Senior Account Managers to ensure customer satisfaction.
- Inventory Management: Maintain accurate inventory levels, forecasting and monitoring lead-time and budgeting, and creating part numbers in proprietary systems.
- Reporting and Analysis: Prepare reports and analyze data to identify trends and areas for improvement, providing insights to inform business decisions.
- Team Collaboration: Collaborate with other sales coordination team members to combine purchase orders, reduce shipping costs, and ensure timely delivery of products.
- Education: High school diploma or equivalent, with experience may be substituted for part of educational qualifications.
- Experience: 1-3 years' prior experience in B2B sales support or customer service, with a proven track record of providing exceptional customer service and building strong relationships with clients and vendors.
- Skills: Demonstrated ability to communicate effectively with individuals at all levels, with internal and external customers, must be personable and have a service-minded attitude. Proficient use of Microsoft Office, including Outlook, Excel, and Word, with experience with MS Dynamics - Solomon preferred.
We offer a competitive hourly rate of $20.00 per hour, a dynamic and supportive work environment, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.
