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Customer Service Representative

2 months ago


Elkton, Maryland, United States TEKsystems Full time

Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at TEKsystems. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, processing orders and assignments, and maintaining accurate records.

Key Responsibilities:

  • Provide a variety of customer support services through phone, email, and in-person interactions
  • Process orders and assignments, and enter data into our internal computer systems
  • Reference pricing and delivery information to ensure accurate and timely responses
  • Respond to customer inquiries and requests in a professional and courteous manner
  • Set up and maintain new and existing records, and perform word processing assignments and filing duties
  • Process paperwork in preparation for auctions, securing necessary approvals
  • Assist with other duties around the office to support the team

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Computer literacy and proficiency in data entry
  • Time management skills and ability to prioritize tasks
  • Positive attitude and strong work ethic

About TEKsystems:

We are a leading provider of technology services and solutions, partnering with clients to drive transformation and growth. Our team of experts works with clients across North America, Europe, and Asia to deliver innovative solutions and exceptional service.

Equal Opportunity Employer:

TEKsystems is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all.