Network Operations Specialist
1 week ago
Position Overview
SAIC is looking for a skilled Network Administrator to support the North American Aerospace Defense Command (NORAD) and United States Northern Command (USNORTHCOM) Information Technology Enterprise Services (NITES). The primary goal of NITES is to empower the J6 in delivering enterprise IT Service Management (ITSM) in a consistent, dependable, and cost-efficient manner aligned with the N&NC mission.
The Network Operations (NetOps) team is tasked with ensuring the availability, functionality, maintenance, and security of the N&NC's computer network infrastructure. Key responsibilities include switching, routing, firewall management, performance monitoring, security oversight, and system backup and disaster recovery.
A successful candidate will be expected to undertake the following responsibilities:
- Guarantee network support availability 24/7 in accordance with N&NC Tier Support Requirements, providing on-site assistance during standard business hours and on-call support during off-hours.
- Utilize various enterprise monitoring tools to assess network performance, investigate anomalies, and respond to alerts pertinent to the enterprise network. The contractor will also be responsible for the installation and upkeep of network monitoring, analysis, and reporting tools.
- Develop troubleshooting and maintenance protocols, executing fault isolation and diagnostic functions to ensure prompt corrective actions are taken in real-time.
Required Qualifications
- A Bachelor’s degree in a relevant field combined with a minimum of 5 years of experience, or equivalent relevant experience in lieu of a degree.
- Possession of a Secret clearance.
- Certification at IAT Level II, such as Security +, is mandatory for this role.
- Experience within a military context and/or proficiency in communication with mid to senior-level military personnel is highly advantageous.
Salary Range: $80,001 - $120,000. This estimate reflects the typical salary range for this position based on experience and other relevant factors.
Covid Policy
SAIC does not mandate COVID-19 vaccinations or boosters; however, customer site vaccination requirements must be adhered to when work is conducted at a customer location.
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