Front End Operations Supervisor
2 weeks ago
Location: Stew Leonard's
Position Overview:
The Front End Operations Supervisor plays a crucial role in overseeing the daily activities of cashiers, ensuring smooth operations and excellent customer service.
Key Responsibilities:
- Supervise cashiers and manage their daily tasks effectively.
- Ensure timely arrival of cashiers and manage their breaks appropriately.
- Handle register override requests and provide technical support for cash register issues.
- Conduct performance evaluations and provide feedback to management.
- Issue verbal and written warnings as necessary, with managerial approval.
- Oversee various departmental tasks including cash control and produce testing.
- Assist in cashier duties, catering orders, and other assigned responsibilities.
Qualifications:
- 1 to 3 years of experience in cashier roles with strong cash handling skills.
- Excellent communication abilities, both verbal and written.
- Proficient in basic computer applications, including Microsoft Excel, Word, and HRIS systems.
- Ability to delegate tasks effectively and provide clear instructions.
- Strong multitasking capabilities.
What We Value:
- Leading by example and demonstrating a strong work ethic.
- Possessing good interpersonal skills and flexibility.
- Maintaining a fair yet firm approach in supervision.
Working Environment:
This role requires frequent walking and standing, with occasional lifting of up to 30 pounds and repetitive motions.
Customer Engagement:
Foster a welcoming atmosphere for customers, ensuring they feel valued and appreciated.
Team Collaboration:
Work alongside team members to enhance store efficiency and provide support where needed.
Company Culture:
We pride ourselves on our commitment to diversity, inclusion, and social responsibility within the communities we serve.
Benefits:
We offer competitive medical, dental, and vision coverage, a 401(k) plan, and additional perks to support our team members.
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