Front End Operations Supervisor

2 weeks ago


Clifton, New Jersey, United States Stew Leonard's Full time

Location: Stew Leonard's

Position Overview:

The Front End Operations Supervisor plays a crucial role in overseeing the daily activities of cashiers, ensuring smooth operations and excellent customer service.

Key Responsibilities:

  • Supervise cashiers and manage their daily tasks effectively.
  • Ensure timely arrival of cashiers and manage their breaks appropriately.
  • Handle register override requests and provide technical support for cash register issues.
  • Conduct performance evaluations and provide feedback to management.
  • Issue verbal and written warnings as necessary, with managerial approval.
  • Oversee various departmental tasks including cash control and produce testing.
  • Assist in cashier duties, catering orders, and other assigned responsibilities.

Qualifications:

  • 1 to 3 years of experience in cashier roles with strong cash handling skills.
  • Excellent communication abilities, both verbal and written.
  • Proficient in basic computer applications, including Microsoft Excel, Word, and HRIS systems.
  • Ability to delegate tasks effectively and provide clear instructions.
  • Strong multitasking capabilities.

What We Value:

  • Leading by example and demonstrating a strong work ethic.
  • Possessing good interpersonal skills and flexibility.
  • Maintaining a fair yet firm approach in supervision.

Working Environment:

This role requires frequent walking and standing, with occasional lifting of up to 30 pounds and repetitive motions.

Customer Engagement:

Foster a welcoming atmosphere for customers, ensuring they feel valued and appreciated.

Team Collaboration:

Work alongside team members to enhance store efficiency and provide support where needed.

Company Culture:

We pride ourselves on our commitment to diversity, inclusion, and social responsibility within the communities we serve.

Benefits:

We offer competitive medical, dental, and vision coverage, a 401(k) plan, and additional perks to support our team members.



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